- Analyzes customer businessrequirements and product objectives to develop and ensure that thesolution and design in ServiceNow meet customer specifications andexpectations.
- Provide software coding andcustomization including, but not limited to screen tailoring,workflow, administration, report setup, data imports, integration,scripting, and custom applicationdevelopment
- Coordinate and solve complextechnical data and transformation issues related to DPWorld's IT Service Management.
- Identifythe gaps of DP World's ITSM instance and recommend /provide solutions
- Follow and implement the bestpractices of ITSM around development, change release deployments,integration etc.
- Perform proper and in-depthanalysis to ensure business continuity when deploying new changesto ITSM's environment.
- Closelycollaborate with ServiceNow product team to ensure that DPWorld's ITSM is up to date in terms of productdevelopments/releases.
- Demonstrations of theproduct, both standard and tailored to potential users and existingcustomers within DP World and its subentities
- Design, implement, test, deploy andmaintain innovative software solutions to transform serviceperformance, durability, cost, andsecurity.
- Use software engineering bestpractices to ensure a high standard of quality for all of the teamdeliverables.
- Write high quality distributedsystem software.
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ITSM engineer
1 day ago
Dicetek LLC Dubai, United Arab EmiratesAnalyzes customer business requirements and product objectives to develop and ensure that the solution and design in ServiceNow meet customer specifications and expectations. · Provide software coding and customization including, but not limited to screen tailoring, workflow, adm ...
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Assistant Manager
1 week ago
Tata Communications Dubai, United Arab EmiratesJob Family Descriptor · Position Summary (Key Objectives/Purpose of the Job)* · Manage 24x7 Data Center Service operations and Service Delivery effectively as per agreed SLA or Contracts with customers, in order to meet Organizational Goals and Customer Satisfaction · Major Respo ...
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Uae National service Delivery Analyst
5 days ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real ...
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Itsm Administrator
1 day ago
Computer Network Systems Dubai, United Arab EmiratesCompany Description · CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priori ...
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Help Desk Support
1 week ago
BigData Technology Solutions Dubai, United Arab EmiratesJob Description: · - Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam · - Log all activities, All incidents and requests to be tracked for successful resolution and closure. · - Coordination for delivery & collection of hardware units and per ...
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Help Desk Support
1 week ago
BigData Technology Solutions Dubai, United Arab EmiratesJob Description: · - Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam · - Log all activities, All incidents and requests to be tracked for successful resolution and closure. · - Coordination for delivery & collection of hardware units and per ...
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Help Desk Support
1 week ago
BigData Technology Solutions Dubai, United Arab EmiratesJob Description: · - Service Desk Agent will have multilingual capabilities of English, Hindi and Malayalam · - Log all activities, All incidents and requests to be tracked for successful resolution and closure. · - Coordination for delivery & collection of hardware units and per ...
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IT Faculty
1 week ago
ASTI Academy Dubai, United Arab Emirates**The Role: -** · We are looking for an **IT Engineer Trainer** with 3+ years of experience in IT industry with exposure to security aspects of IT infrastructures. · **Job Location**:Dubai, United Arab Emirates · **Responsibilities: -** · - Engineer, implement and monitor securit ...
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Web Developer
6 days ago
DXBGAMERS Dubai, United Arab Emirates**Looking for**: · - 3 to 4 years of development experience with WordPress/majento/shopify · - Experience working with a variety of WordPress plugins · - Knowledge of Search Engine Optimization process · - Supported the use of custom WordPress themes and plugin development · - Ex ...
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Project Manager
1 week ago
nybl Dubai, United Arab Emiratesproject manager (external) job description · nybl is looking for our next generation of rockstar project managers. We pride ourselves on growing our team and are always looking for the brightest talent to join us. Attitude is the most important trait we are looking for above all ...
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United Future DMCC Dubai, United Arab EmiratesJob Title: · **Artificial intelligence Developer&technical manager** · Job Overview: · **Responsibilities**: · Build robust data pipelines for data ingestion, transformation, and machine learning feature engineering. · Coordinate with data engineering and architecture teams to en ...
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Business Analyst
4 days ago
KPMV It Dubai, United Arab EmiratesThe _**Sr. ServiceNow Developer / ServiceNow Lead**_ will work as part of a team to assist in the development, configuration, and maintenance of the ServiceNow platform. They will collaborate with other developers and business analysts from internal and/or vendor side to understa ...
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Aldar Academies Dubai, United Arab Emirates**Job Purpose**: · This role is responsible and accountable for the smooth IT service operations across Aldar Education managed Schools. Manages the day-to-day IT tasks and activities across all seven schools through the supervision of the service quality and task completion of a ...
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Resident Resource Executive
1 week ago
Help AG Dubai, United Arab EmiratesThe Resident Resource Executive takes responsibility of coordinating for resources that are provided by Help AG to customers to join as part of their organization's IT security team, for a contractual period. The Resident Resource executive would take part in the entire resourcin ...
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System Administrator-manager
1 week ago
Talentfirst Human Resources Co Dubai, United Arab EmiratesA Dubai based IT firm is looking for below position for immediate joiner. · Position-**system Administrative Manager · - Cloud, storage and Backup** · **Job Description for Cloud, Storage & Backup** · - Manage and support Dell Storage datastores being present to ESXi hosts. · - W ...
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Sr Technical Consultant
6 days ago
Concentrix Catalyst Dubai, United Arab EmiratesJob Description · Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate ...
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Global Engagement Lead
1 week ago
Amazon UAE Dubai, United Arab EmiratesVTC Technician · Working Location: Mons, Belgium · Security Clearance: NATO Secret · Language: High proficiency level in English language · EXPERIENCE AND EDUCATION: · Essential Qualifications/Experience: · Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Cer ...
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Assistant Manager Facilities
1 week ago
Atlantis Resort Dubai, United Arab Emirates· Who are WebBeds? · WebBeds is the fastest growing and most significant accommodation supplier to the travel We are a global company offering ground services (hotels, transfers, tours, activities) to travel Our products help our partners and customers to create amazing Travel ...
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Assistant Manager Facilities
1 week ago
Atlantis Resort Dubai, United Arab Emirates· Who areWebBeds? · WebBeds is thefastest growing and most significant accommodation supplier to thetravel We are a global company offering ground services (hotels,transfers, tours, activities) to travel Our products help ourpartners and customers to create amazing Travel · Our ...