- Manage and supervise all tasks ofhis/her staff to ensure guests receive prompt, cordial attentionand personal recognition
- Assist the FrontOffice Manager in all aspects of his/herduties
- Ensure repeat guests and other VIPsreceive special attention andrecognition
- Control room availability, roomtypes, accuracy of room count and ratecategories
- Maximize occupancy, revenue& average rate while maintaining high servicestandards
- Liaise with Housekeeping Departmentto ensure room image is maintained and the "Room Ready onArrival" policy is adhered to
- Liaiseclosely with the Executive Housekeeper to ensure special guestneeds, amenities and other room-related requests aremet
- Be aware of credit policies and proceduresand liaise closely with the Finance Department to ensure thatcredit procedures are properly carried out
- Knowsystem recovery procedures
- Interpret computerreports and compile relevant statistics for frontoffice
- Approve upgrades and special amenitiesin absence of manager
- Maintaininter-departmental relationships to ensure seamless customerservice
- Inspect frequently for cleanliness andorderliness of the lobby, reception and cashier's deskand, on a random basis, VIP rooms prior toarrival
- Prepare efficient work and vacationschedule for Front Office Staff, taking into consideration projectoccupancy and forecasts and any large groupmovements
- Maintain appropriate staff standardsof conduct, dress, hygiene, uniforms,appearance
- Work with the HR Manager to ensureproductive departmental performance
- Work withFinance in the preparation and management of thedepartment's budget
- Adhere toOH&S policies and procedures and ensure all direct reportsdo the same.
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Duty Manager
1 day ago
Anantara Hotels, Resorts and Spas Dubai, United Arab EmiratesSomos uma empresa 100% portuguesa, l der na presta o de cuidados de sa de de excel ncia em Portugal, que conta com mais de 75 anos de experi ncia e uma rede de 23 Hospitais e Cl nicas CUF distribu das pelo pa s. Baseamo-nos em valores como: o Respeito, a Dignidade, o Bem-Estar da ...
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Duty Manager
6 days ago
Hilton Dubai, United Arab EmiratesDuty Manager · A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. · **What will I be doing?** · As a Duty Manager, you will work closely with Guests to greet, con ...
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Duty Manager
4 days ago
Grand Central Hotel Dubai, United Arab Emirates**Role Description** · This is a full-time on-site role as a Duty Manager at the Grand Central Hotel located in Dubai. The Duty Manager will be responsible for overseeing daily operations, ensuring guest satisfaction, managing staff, and resolving any issues that may arise. He / ...
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Duty Manager
2 days ago
LEVA HOTEL, MAZAYA CENTRE Dubai, United Arab EmiratesWe are hiring · - Duty Manager · - Arabic speaker · - Immeidate join · - Minimum 1 year hospitlaity experience · Ability to commute/relocate: · - Dubai: Reliably commute or planning to relocate before starting work (required) ...
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Duty Manager
2 hours ago
Hilton Dubai, United Arab EmiratesAt Hilton Dubai Palm Jumeirah, a Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. · **What will I be doing?** · As Duty Manager, you will work closely with Guests ...
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Duty Manager
1 week ago
Electra HR consultancy Dubai, United Arab EmiratesDuty Engineer / Team Leader · Bachelor's degree · Technical certification or vocational training in a relevant field, such as electrical, mechanical or HVAC system · Strong technical knowledge · Strong problem-solving skills to quickly identify and resolve technical issues · Prof ...
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Duty Manager
2 days ago
Pullman Dubai Creek City Centre Dubai, United Arab EmiratesCompany Description · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...
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Duty Manager
4 days ago
PALAZZO VERSACE HOTEL L.L.C Dubai, United Arab EmiratesJOB SUMMARY · Main Duties/Responsibilities: · - Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets · - Handle guest complaints effectively · - Manage the CID team, ensuring that the CID Report is completed correctly on a daily bas ...
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Duty Manager
1 week ago
flora inn hotel Dubai, United Arab EmiratesJob Title: Duty Manager (Arabic speaking) - 4 Star Hotel in Dubai · Job Purpose: The Duty Manager is responsible for managing the day-to-day operations of a 4-star hotel in Dubai, ensuring that all guest experiences are memorable and meet the high standards of the hotel. The Duty ...
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Duty Manager
2 days ago
Landmark Hotels and Suites Dubai, United Arab Emirates1. Assists & supports all hotel departments in dealing with difficult guest situations, particularly those when the guest demands to "speak to the manager" or makes a complaint. · 2. Coordinates the emergency evacuation of guests in the event of fire and other emergency situation ...
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Duty Manager
2 hours ago
Marriott International, Inc Dubai, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Le Méridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N ...
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Duty Manager
4 days ago
Fairmont Dubai Dubai, United Arab EmiratesCompany Description · A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. · **Job Description**: · What you wi ...
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Duty Manager
4 days ago
Havana Holiday Homes Dubai, United Arab EmiratesWe are seeking a proactive and highly organized Duty Manager to join our team. You will be responsible for overseeing the day-to-day operations and ensuring exceptional customer service. · **Responsibilities**: · - Oversee daily operations and ensure efficient workflow · - Manage ...
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Duty Manager
1 week ago
CITY PREMIERE MARINA HOTEL APARTMENTS Dubai, United Arab Emirates**Qualifications**: · - Excellent communication and interpersonal skills · - Strong leadership and problem-solving abilities · - Ability to handle stressful situations with calmness and professionalism · - Work Experience as a Duty Manager or similar management role · - Knowledge ...
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Duty Manager
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** ...
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Duty Manager
1 week ago
25hours Hotels Dubai, United Arab EmiratesCompany Description · People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a st ...
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Duty Manager
6 days ago
Marriott International, Inc Dubai, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** ...
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Duty Manager
4 days ago
SLS Dubai, United Arab Emirates**Company Description** · SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. · Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread ...
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Duty Manager
1 week ago
Apt Resources Dubai, United Arab Emirates**DUTY MANAGER**: · **Job ID **:1888 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Front Office / Reception · AED 2,500.00 · **Other Benefits **:Accommodation, food, transportation, and other company benefit ...
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Duty Manager
23 hours ago
The Meydan Hotel Dubai, United Arab EmiratesManages, supervises, corrects and demonstrates all duties and tasks to the standards set. · - Assists the Front Office Manager / Assistant Front Office Manager in efficiently managing the day to day operations according to the established concept statement providing a courteous, ...