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    Front Office Agent - Dubai, United Arab Emirates - Hilton Dubai

    Hilton Dubai
    Hilton Dubai Dubai, United Arab Emirates

    Found in: Talent AE A C2 - 1 day ago

    Default job background
    Description

    Responsibilities:

    • Greetingand thanking guests in a sincere, friendlymanner.
    • Checking guests in on arrival and outon departure.
    • Posting charges to appropriateguest accounts.
    • Anticipating and addressingguests' needs, and resolving their problems andcomplaints.
    • Assisting guests withdisabilities.
    • Operating switchboard andassisting with inquiries.
    • Assisting thereservations manager with takingreservations.
    • Collaborating and communicatingwith other internal departments to ensure guestsatisfaction.
    • Complying with company proceduresand safety policies.
    • Performing duties on adaily checklist.

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