- Ensure Incidents and Customer Requests are managed end to end until resolution, including escalation to internal teams and third parties as needed.
- Support customers in resolving customer queries and issues via a variety of communication channels.
- Ensure that all service management procedures are followed, have the ability to prioritise tasks to ensure SLA's are adhered to whilst ensuring a quality service to customers.
- Stay abreast of changes in company products, whilst making recommendations to improve the products based on customer feedback.
- Provide functional training and guidance to new customers of the business.
- Translate technical requirements and queries, then relaying the solutions to queries in a way that non-technical executives can understand.
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Agent-guest Services
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**职位编号** · **工作类别** Rooms & Guest Services Operations · **地点** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates 在地图中查看 · **编制** Full-Time · **远程申请?** N · **重新安置?** N · **职位类型** Non-Management · **职位概述** · 处理所有客人入住手续、退房、客房分配和客房更换/延迟退房请求 ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**职位编号** · **工作类别** Rooms & Guest Services Operations · **地点** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates 在地图中查看 · **编制** Full-Time · **远程申请?** N · **重新安置?** N · **职位类型** Non-Management · **职位概述** · 操作电话交换台,以便接听 ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**職務編號** · **工作類別** Rooms & Guest Services Operations · **地點** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates 在地圖中查看 · **工作編制** Full-Time · **身處外地?** N · **願意海外赴任?** N · **職位類型 管理** Non-Management · **職位概述** · 操作電話交 ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**Номер вакансии** · **Категория работы** Rooms & Guest Services Operations · **Рез.** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates УВИДЕТЬ НА КАРТЕ · **График** Full-Time · **Удаленное расположение?** N · ** ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**Numer oferty** · **Kategoria oferty pracy** Rooms & Guest Services Operations · **Lokalizacja** Le Méridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates ZOBACZ NA MAPIE · **Harmonogram** Full-Time · **Zdalna lokalizacja? ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**職務編號** · **工作類別** Rooms & Guest Services Operations · **地點** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates 在地圖中查看 · **工作編制** Full-Time · **身處外地?** N · **願意海外赴任?** N · **職位類型 管理** Non-Management · **職位概述** · 操作電話交換臺,以便接聽電話。處理客人的喚醒電 ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمك ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آخ ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**채용 번호** · **작업 카테고리** Rooms & Guest Services Operations · **위치** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 지도에서 보기 · **스케줄** Full-Time · **원격 위치입니까?** N · **근무지 변경?** N · **직책 유형** Non-Management · - 메 ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · ** ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasferimento?** N · **T ...
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Guest Services Agent
6 days ago
Hilton Dubai, United Arab EmiratesA Guest Services Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Guest Services Agent, you will serve on the Front Office Team, to pr ...
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Guest Service Agent
4 hours ago
IBIS STYLES HOTEL DUBAI JUMEIRA Dubai, United Arab EmiratesIbis Styles Hotel Jumeira is hiring for below position · - 1. Guest Service Agent · - has minimum 1 year of experience in similar role · - Customer service oriented · - Preferably locally available · Application Deadline: 19/07/2023 ...
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Guest Service Agent
3 days ago
The Address Hotels & Resorts Dubai, United Arab EmiratesThe Guest Services Agent will be responsible for checking-in and checking out Hotel guests, in a friendly and professional manner. The Agent will maintain a professional image and attitude at all times, as they play a crucial role in forming the first and last impressions of the ...
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Guest Service Agent
1 week ago
Novotel World Trade Centre Dubai Dubai, United Arab EmiratesCompany Description · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with ...
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Guest Service Agent
1 week ago
ADAGIO Dubai, United Arab EmiratesCompany Description · **OUR COMMITMENT TO DIVERSITY & INCLUSION**: · We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. · **WHY WORK FOR ACCOR?** · We are far more than a worldwide leader. We welcome you as you are and you can find a j ...
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Guest Service Agent
1 week ago
MOVENPICK Dubai, United Arab EmiratesCompany Description · **Your team and working environment**: · Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need ...
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Customer Service Agent
3 days ago
Fastlink outsourcing Dubai, United Arab EmiratesDesignation : Customer Service Agent · Salary : AED 3400 · Duration : 3 months contact ,extendable based on the performance. · Location : Dubai · Working days : 6 days working and 1 day week off. · Working Hrs : 9 hrs including break. · Fluency in Arabic should be must · **Job Ty ...
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Guest Service Agent
1 week ago
NH Collection Dubai, United Arab Emirates**Company Description** NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** · Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall. · Our new pro ...