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    Assistant Learning and Development Manager - Dubai, United Arab Emirates - Novotel

    Novotel
    Novotel Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 5 days ago

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    Description
    • Carry out a training needs analysis at complex, hotel, departmental and individual level.
    • Utilizing Academie Accor, create an annual hotel L&D plan specific to the needs of the business and in line with budget.
    • Facilitate the creation of personal development plans within the business linking into departmental manpower and succession planning.
    • Enable the creation of departmental training plans that maximise the potential of people at work in line with budget.
    • Ensure each hotel produces a monthly planned training program ensuring details are posted as per procedure.
    • To create and maintain a student training program in conjunction with business demands and recruitment levels.
    • In conjunction with the Health & Safety Officer, ensure that our statutory obligations to the Health & Safety of our guests and associates are fulfilled.
    • Monitor present and future trends, practices and systems in the L&D field making necessary recommendations to enhance our business profitability.
    • Create a succession planning monitoring system that supports individual career development and our business goals.

    Training Delivery

    • To develop, manage and deliver a professional induction mentoring program where all employees are given a comprehensive hotel induction and are given the correct information regarding the company, the hotel and their job.
    • Ensure that all necessary statutory training is carried out to comply with government legislation.
    • Establish and monitor departmental skills training via a mentoring system to enhance individual competence, using departmental trainers effectively.
    • Establish and deliver training to enable an excellent guest care culture throughout the group.
    • Design and implement opportunities to widen employee experience through – reading, films, external vocational training, cross training etc.
    • Develop and deliver supervisory and Management skills training to enhance individual competence and support succession planning activities.
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