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Operations Team Leader
4 days ago
WEETAZ Dubai, United Arab EmiratesSupervising the entire order fulfillment process, from taking orders to delivering them. · Managing inventory levels to ensure we have enough stock without overstocking or running out of products. · Working closely with warehouse and logistics teams to organize product storage, p ...
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Mea Operations Leader
6 days ago
Guy Carpenter Dubai, United Arab EmiratesBased in the Dubai office in the DIFC undertaking a key leadership role taking responsibility for all non-production related activities. Focus on delivering effective, efficient, proactive and embedded operational excellence and ensuring that all outcomes support the overall stra ...
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Operations Manager/team Leader
1 week ago
Pflege Home Healthcare Dubai, United Arab EmiratesHiring Operations Head/Team Leader for our Home Care Facility in Dubai. · Must be an Arabic Speaker · Must have experience as a team leader/handlong operations. · Must be willing to join in short notice. · Job location - Barsha · Ability to commute/relocate: · - Dubai: Reliably c ...
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Travel Operations Team Leader
1 week ago
Travel Designer Group Dubai, United Arab EmiratesOpening: Operations & Support Team Leader · Location: JLT, Dubai · Company Name: Travel Designer DMCC · Communicating with hotels for reservations made into the system · Need to assist Travel Agents with any query related to the booking · Need to update the system and to Operatio ...
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Warehouse Operations Team Leader
1 week ago
eyewa Dubai, United Arab Emirates**General and Task Management**: · Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets · Ensure the delivery of products in accordance with schedules · Train new Warehouse operatives within area of respon ...
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Service Operations Team Leader
1 week ago
Siemens Dubai, United Arab EmiratesČo bude Vašouúlohu ? · Vykonávanie akoordinácia servisných služieb ačinností · Vedenie a koordinovanieskupiny kvalifikovanýchodborníkov · Riadenie ľudína pridelenomoddelení · Zabezpečovanievhodného pracovnéhoprostredia · Zabezpečovanie dodržiavania noriem apredpisov · Zodpovednos ...
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Brainstorm Human Resources Consultants Dubai, United Arab EmiratesA leading shipping company in Dubai is looking for a Import and Export Team Leader to join their team. · **RESPONSIBILITIES**: · **Experience in managing a team is preferred.** · This position is especially attractive for young team leaders who are keen to grow into an operations ...
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Service Operations Team Leader
1 week ago
Siemens Dubai, United Arab EmiratesČo bude Vašou úlohu ? · Vykonávanie a koordinácia servisných služieb a činností · Vedenie a koordinovanie skupiny kvalifikovaných odborníkov · Riadenie ľudí na pridelenom oddelení · Zabezpečovanie vhodného pracovného prostredia · Zabezpečovanie dodržiavania noriem a predpisov · Z ...
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Security Team Leader/cctv Operator
1 week ago
TotalEnergies Dubai, United Arab EmiratesWe are looking for Security Team Leader who are available to join immediately. · **With or Without SIRA** · Accommodation, Transportation, Medical Insurance will be provided by the company. · All other benefits as per UAE Labor Law. · **Job Types**: Full-time, Permanent · **Salar ...
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Apparel Group Dubai, United Arab EmiratesWe are looking for Security Guard/Security Team Leader/CCTV Operator who are available to join immediately. · **With or Without SIRA** · **Accommodation, Transportation, Medical Insurance will be provided by the company.** · All other benefits as per UAE Labor Law. · **You should ...
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Operations Team Leader
5 days ago
Johnson Controls International Dubai, United Arab Emirates Full timeWhat you will do · The Operations Team Leader – CaaS is a key role reporting directly to the Energy Operations Manager, Aftermarket and will be based in Dubai. The key role of a Team leader shall be: · Day to day management of the Service and Maintenance in line with Company Best ...
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Delivery Leader Operations
1 week ago
Concentrix Dubai, United Arab EmiratesAbout the job · The Role: · The Delivery Leader, Operations will be responsible to manage the overall operations program · scope for a Global Client. This is a key leadership role with P&L responsibility and will directly impact the growth trajectory of one of the most disruptive ...
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Retail Operations Team Leader
1 week ago
Azadea Group Dubai, United Arab EmiratesPrimaryCare Physician · FamilyMedicine,Internal Medicineor Geriatric Medicine · Clermont,FL · A Primary care group isseeking a primary care physician with a focus on geriatric patientsto serve their patient ; The organization has one physician lookingfor another doctor to help g ...
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Retail Operations Team Leader
1 week ago
Azadea Group Dubai, United Arab EmiratesPrimary Care Physician · Family Medicine, Internal Medicine or Geriatric Medicine · Clermont, FL · A Primary care group is seeking a primary care physician with a focus on geriatric patients to serve their patient ; The organization has one physician looking for another doctor ...
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Delivery Leader Operations US Healthcare
1 week ago
Concentrix Dubai, United Arab EmiratesAbout the job · The Role: · We are looking for a leader to head Service & Operations Delivery business for an International Healthcare account. The incumbent will bring extraordinary focus and expertise in designing, implementing and scaling dynamic operations and organization fo ...
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Endpoint Security Operations Team Leader
1 week ago
Sundus Dubai, United Arab EmiratesIT Security and Device Management (40%): · Monitor and Manage Security devices and tools that implemented within Bank · Troubleshoot technical issues related to Security · Perform security device health checks as per approved checklist(s) · Security Event Monitoring, Incident Res ...
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Endpoint Security Operations Team Leader
1 week ago
Sundus Dubai, United Arab EmiratesIT Security and DeviceManagement (40%): · Monitor and Manage Security devicesand tools that implemented withinBank · Troubleshoot technical issues related toSecurity · Perform security device health checksas per approved checklist(s) · Security EventMonitoring, Incident Response ...
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Telephone Operator
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **La ...
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Service Desk Team Lead
1 week ago
Futurewise Facilities Management LLC Dubai, United Arab Emirateswe are looking for **IT services desk Team leader** making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring the duties of the service desk team members to ensure that client inquires are ...
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Serco Plc Dubai, United Arab EmiratesCustomer Experience (CX) Team Leader · Make a difference every day · The Job Opportunity · We are looking for a Customer Experience Team Leader to support us in providing a world class customer service to all passengers travelling through Dubai Airports and to assist the Operatio ...
Delivery Leader Operations - Dubai, United Arab Emirates - Concentrix
Description
About thejob
TheRole:
The Delivery Leader,Operations will be responsible to manage the overall operationsprogram
scope for a Global Client. This is a keyleadership role with P&L responsibility and will directlyimpact the growth trajectory of one of the most disruptive andfastest growing businesses of the company.
Essential JobElements:
P&L: ManageP&L of the business operations, including the developmentand execution of the overall business strategy.
Operations: Driveoperational improvements for business vertical including optimizingresource allocation across teams, measuring progress againstbusiness goals.
Team management:Manage a large, high performance, global team.Improve organizational efficiencies, build scalable businessprocesses and infrastructure. Help align delivery capability topipeline demand. Design and run scaled operations with adata-oriented approach. Provide vision and leadership forbusiness.
Strategy: Buildstrategy aligned with the growth objectives. Lead cross-functionalstrategic planning activities to plan budgets, expansion plans andoperational plans (service design, operations costs, hiring,etc.).
ClientSatisfaction: Ensure client satisfaction. Become'Voice of the Customer' Establishstrong
relationships withclients.
Business Growth:Support business growth by collaborating with Sales& marketing across geographies.
Best practices:Develop and deploy best practices across offerings.Collaborate across domains to share and understand best practicesand implement where applicable.
Innovation: Leadinnovation & value add efforts between Client andConcentrix.
Domain Capability:Strengthen domain capabilities.
Compliance: Ensurecompliance with all client regulatoryrequirements
Profile &Experience:
12+ years of operations experience within a BPOin customer service domain.
Successful trackrecord in growing and inspiring large teams, with proven ability toselect, attract, motivate, retain, and develop leaders and teammembers.
Successful track record of improvingperformance against quality, efficiency, and effectiveness metrics,and meeting/exceeding contractual service level performancerequirements.
Proven ability to drive performanceand grow businesses.
Experience with a matrixdriven organization. Proven track record of building strongrelationships with stakeholders.
Strong internalclient-facing skills with excellent communication, negotiation andconflict management skills.
Analytical acumen andthe ability to streamline complex processes.
MBA/PG Degree would be an advantage.