- A strong focus on supportingcustomers by finding solutions to ticketrequests.
- Enrich documentation about problemsolving, Q&A, onboardingmaterials.
- Drive campaigns targeting multiplecustomers through digital touch-points andactivities.
- Identify high potential as well ashigh risk customers from newly onboarded users orcustomers
- Onboard new customers and introducethem to our products and support processes. Products include:Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, dataapplications and many more.
- Collaborate withSales and Support in developing and delivering engagement plansthat fulfill the customer'sobjectives.
- Engage with your portfolio ofcustomers to ensure risk identification
- Collectfeedback from customers and format them for review by the productteam
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Customer Success Manager
Found in: DrJobEN AE A2 - 6 days ago
Jobot Dubai, United Arab EmiratesQualifications · ven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 2 days ago
Halian uae Dubai, United Arab EmiratesBusiness Analysis : Listen and understand our customers' current and future technical requirements and work with our Product and Tech Teams to help prioritize these on product roadmap. · Project Management : Plan implementations at a high level and liaise with the customers' Proj ...
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Practice Success Manager
Found in: DrJobEN AE A2 - 6 days ago
Jobot Dubai, United Arab EmiratesResponsibilities · Develop and implement strategies to enhance the success of the practice, including marketing initiatives, client engagement, and customer retention programs. · Build and maintain strong relationships with clients, understanding their needs and ensuring their sa ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 9 hours ago
CryptoNewsZ Dubai, United Arab EmiratesBachelor's degree in Business, Marketing, or a related field. · Proven experience in customer success, account management, or a similar role. · Excellent communication and interpersonal skills. · Strong problem-solving and strategic thinking abilities. · Ability to build rapport ...
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Customer Success Manager
Found in: Talent AE 2A C2 - 5 days ago
VAP Group Dubai, United Arab EmiratesSkills and Qualifications: · Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Abil ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 6 days ago
Halian uae Dubai, United Arab EmiratesTPF Recruitment is assisting a growing accountancy practice based in Ashford in their search for an Accounts and Tax Manager. · This firm of chartered accountants has developed a very strong reputation across Kent and London, acting for some very exciting clients consisting of OM ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 6 days ago
CryptoNewsZ Dubai, United Arab EmiratesCustomer Feedback and Analysis: · Gather customer feedback through surveys, interviews, and other channels. · Analyze feedback to identify trends and areas for improvement in our products or services. · Metrics and Reporting: · Establish key performance indicators (KPIs) to measu ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 4 days ago
VAP Group Dubai, United Arab EmiratesSkills and Qualifications: · Bachelor's degree in Business, Marketing, or a related field. · Proven experience in customer success, account management, or a similar role. · Excellent communication and interpersonal skills. · Strong problem-solving and strategic thinking abilities ...
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Customer Success Manager
Found in: Talent AE A C2 - 4 days ago
VAP Group Dubai, United Arab EmiratesSkills andQualifications: · Bachelor'sdegree in Business, Marketing, or a relatedfield. · Proven experience in customer success,account management, or a similarrole. · Excellent communication and interpersonalskills. · Strong problem-solving and strategicthinking abilities. · Abi ...
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Customer Success Manager
Found in: Talent AE C2 - 2 days ago
Global AI Show Dubai, United Arab Emirates Full timeAbout VAP Group : · We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella. · W ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 2 days ago
RemoteWorker US Dubai, United Arab EmiratesWhy work with us? · We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize great ideas can come from anyone, and everyone is encouraged to jump in, cont ...
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Customer Success Manager
Found in: Talent AE A C2 - 13 hours ago
CryptoNewsZ Dubai, United Arab EmiratesBachelor's degree inBusiness, Marketing, or a related field. · Provenexperience in customer success, account management, or a similarrole. · Excellent communication and interpersonalskills. · Strong problem-solving and strategicthinking abilities. · Ability to build rapportand tr ...
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Customer Success Manager
Found in: Talent AE C2 - 2 days ago
ZeroFOX Dubai, United Arab Emirates Full timeOPPORTUNITY OVERVIEW · seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CSMs drive value by serving as trusted technical advisor and and support-contact who are who are an aligned resour ...
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Customer Success Manager
Found in: Talent AE A C2 - 2 days ago
RemoteWorker US Dubai, United Arab EmiratesWhy work withus? · We're seekingpassionate people to work with us to change the very idea of howpeople use cloud computing. We take pride in making Fortanix agreat place to work. Coworkers recognize great ideas can come fromanyone, and everyone is encouraged to jump in, contribut ...
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Customer Success Manager
Found in: Talent AE 2A C2 - 6 days ago
CryptoNewsZ Dubai, United Arab EmiratesBachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trus ...
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Customer Success Manager
Found in: DrJobEN AE A2 - 6 days ago
myGwork Dubai, United Arab Emirates10+ years of Customer Success Management experience within Enterprise Software. · Retail Experience with an understanding of how the customer runs their business is a plus · Cloud Technical knowledge · Experience within a Service Delivery environment · Executive Sponsorship & Col ...
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Customer Success Manager
Found in: Talent AE A C2 - 2 days ago
Halian uae Dubai, United Arab EmiratesBusiness Analysis : Listen andunderstand our customers' current and future technicalrequirements and work with our Product and Tech Teams to helpprioritize these on product roadmap. · ProjectManagement : Plan implementations at a high level and liaise withthe customers' Project M ...
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Customer Success Manager
Found in: Talent AE C2 - 2 days ago
Calabrio Dubai, United Arab Emirates Full time· Customer Success Managers will establish and maintain direct relationships with Enterprise and Strategic customers by identifying key stakeholders in order to support retention and drive development of the account at a program level. The ideal candidate will leverage their exp ...
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Customer Success Manager
Found in: Talent AE C2 - 2 days ago
ZeroFox Dubai, United Arab Emirates Full timeBIG NEWS · ???? ZeroFox is officially a public company, and we're on a mission to make the internet safer. Read more here: · Opportunity Overview · ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse ind ...
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Practice Success Manager
Found in: Talent AE A C2 - 6 days ago
Jobot Dubai, United Arab EmiratesResponsibilities · Develop and implement strategies toenhance the success of the practice, including marketinginitiatives, client engagement, and customer retentionprograms. · Build and maintain strongrelationships with clients, understanding their needs and ensuringtheir satisfa ...