Amr Kamel

CX-Management, Corporate Training and Real Estate Investments. I do it with passion, integrity, dedication and, most importantly, JOY! P.S.: I'm not too fond of comfort :)

Iam  a seasoned professional with more than 20 years of diverse experience spanning sales, customer experience, corporate training, and real estate.

Manager Training and Development at Maple & Rose Real Estate (Jan 2023 - Present): Responsible for training program development, new hire onboarding, continuing education, training delivery, performance evaluation, and professional development, among others.

Manager Relationship and Portfolio at Medait Star Real Estate (May 2022 - Dec 2022): Managed local and international real estate acquisition for optimal ROI and portfolio diversification. Managed B2B and B2C relations.

Corporate Trainer at SISA Marketing (Apr 2022 - Dec 2022): Developed and delivered training programs on leadership development, communication skills, and sales and customer service. Provided coaching and feedback.

Director Business Development - Managing Partner at DAM Integrated Contracting (Jan 2021 - Aug 2022): Led business development, aiming to be the first choice for clients in MEP contracting in the region.

Aviation Safety & Soft Skills Trainer at Emirates (Jun 2013 - Aug 2020): Delivered safety and emergency procedures training and crew resource management training to cabin crew members.

Customer Experience Manager at Emirates (Feb 2004 - Aug 2020): Managed in-flight operations, passenger safety and comfort, cabin preparation, passenger service, and emergency training, among others.

Sr. Sales Executive B2B at Deraya Insurance Brokerage (Sep 2003 - Jan 2004): Managed business development, client needs assessment, insurance solution presentation, negotiation, and sales.

Sr. Key Accounts Executive- B2B at Orange (Oct 2000 - Aug 2003): Managed key accounts, relationship building, account growth and revenue generation, contract negotiations, and customer satisfaction.

Life Insurance Agent-B2C at AIG (Sep 1997 - Sep 2000): Handled sales and client acquisition, needs analysis, policy recommendations, application processing, and relationship building.

I hold a Bachelor's degree in Accounting from Cairo University and numerous certifications from entities such as Emirates, Harvard Business School Online, Orange, and Udemy. He possesses skills such as people training and development, relationship building, negotiation, project management, and public speaking. He has received awards from the Senior Vice President Crew Training College and Dubai Police for his professionalism and dedication.