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    Front Office Associate - Dubai, United Arab Emirates - the first group dubai

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    Description
    • Greet and welcome guests in a friendly and professional manner.
    • Answer phone calls and assist with inquiries and requests.
    • Manage reservations and bookings.
    • Handle cash and credit card transactions.
    • Assist with various administrative tasks, including filing, data entry, and photocopying.
    • Maintain a clean and organized reception area.
    • Liaise with other departments to ensure the smooth running of the hotel.

    Desired Skill & Expertise:

    Qualifications and Skills:

    • High school diploma or equivalent.
    • Previous experience in customer service or administrative role preferred.
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management skills.
    • Ability to work well under pressure and in a fast-paced environment.
    • Proficiency in Microsoft Office and other relevant software.
    • Attention to detail and accuracy.
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Knowledge of multiple languages is a plus.


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