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    Business Manager - Dubai, United Arab Emirates - Kitopi

    Kitopi
    Kitopi Dubai, United Arab Emirates

    Found in: Talent AE C2 - 1 day ago

    Default job background
    Full time
    Description
    Kitopi is the world s leading tech-powered multi-brand restaurant.

    With a mission to satisfy the world s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

    Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space.

    In July 2021, Kitopi announced its $415 million Series C funding round, led by the world s largest technology-focused investment fund, Softbank Group Corp s Vision Fund 2.

    This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

    As a leading food-tech business, Kitopi s growth has been largely fueled by its innovative and scalable software solutions.

    Kitopi s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time.

    As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

    With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

    AWJ , a Kitopi company, is a fast-growing Food & Beverage Group of popular home-grown Middle Eastern, Mediterranean, and international dining concepts.

    Established in 2014, AWJ is on a mission to satisfy the world's appetite to create joy.

    Headquartered in Dubai, AWJ embarked on its culinary journey with five unique concept brands all strategically located across popular tourist and dining destinations across Dubai.

    AWJ has since expanded its presence to the Kingdom of Saudi Arabia and the USA through both owned and franchised locations.

    AWJ future plans include identifying and exploring key regional markets in Europe, North Africa, and the USA, bringing in cutting-edge technologies, experimenting with traditional and innovative flavors, and blending diverse culinary traditions to create unique and enticing dining experiences.

    A Business Manager is responsible for driving a company s business and increasing its revenue, identifying, and developing new business opportunities and building and expanding the presence of the company and its brands.

    What You'll Do


    • Assess and identify new opportunities for growth in current and prospective markets.
    • Establish the company s goals and objectives.
    • Recruit and train new employees.
    • Perform regular employee evaluations to determine areas of improvement.
    • Design business strategies and plans to meet the company goals.
    • Make sure that the company has sufficient resources such as personnel, material, and equipment.
    • Develop a comprehensive company budget and perform periodic budget analyses.
    • Ensure all company activities adhere to legal guidelines and policies.
    • Assess overall company performance
    • Totally responsible for the performance of outlets including general appearance, quality, taste, employees and profitability.
    • Responsible for achieving the revenue targets along with EBITDA targets through daily prompt P&L management.
    • Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team.
    • Sets the RMs monthly restaurant business plans and review monthly.
    • Monitor competitors activities and coordinate with operation and marketing managers to keep ahead of competition
    • Keep RMs informed of any competitive activity.
    • Ensure the implementation of the marketing plan.
    • Lead new products launch.
    • Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled appropriately.
    • Analyze the operations / P&L to determine deviation from standards and coach the concerned RM to take corrective measures.
    • Monitors the operations effectiveness through the Pace Setter.
    • Analyzes sales, labor, inventory and controllable on a continual basis and coaches RMs to take specific corrective action to meet or achieve margin and sales growth targets.
    What Are We Looking For


    • Minimum university degree, Tourism & Hotels Management or Business Administration is highly preferable.
    • 6-8 years supervisory experience in either a food service
    • Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry
    • Experienced in operations management and business administration (minimum 2-3 years) with responsibility for achievement of operations targets, i.e., sales, profit, people management and procedural compliance.
    • Thorough knowledge of company performance metrics, product specification and management systems
    • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
    • Proven ability to drive customer satisfaction, financial performance and employee satisfaction

    Language skills:
    fluent Arabic and English (Oral/Written)

    IT Skills:
    Excellent MS Office.


    • Creative and initiative
    • Communication & Presentation skills

    IT Skills:
    Excellent MS Office specially PowerPoint and Internet Research


    • Arabic language is preferable however not essential

    Desired Candidate Profile




    Education:
    Bachelor of Business Administration(Management)


    Gender:
    nm


    Nationality:
    Any Nationality
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