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IT Service Management
1 week ago
Swedish technology Dubai, United Arab Emirates**Key Responsibilities** · - System Configuration and Management: Setting up, configuring, and managing ITSM tools and platforms, which may include service desk software, asset management systems, and other ITIL V4-aligned tools. · - Process Implementation: Implementing and maint ...
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Service Manager
4 days ago
AWS DISTRIBUTION Dubai, United Arab Emirates**We are hiring for position SERVICE MANAGER - POWER TOOLS division.** · **Overview**: As a Service Manager specializing in power tools, you will oversee the service department's operations, ensuring efficient and effective repair and maintenance services for power tools and equi ...
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Managed Services
6 days ago
Computer Network Systems Dubai, United Arab EmiratesCompany Description · CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priori ...
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IT Service Manager
6 days ago
Al Rostamani Trading Company Dubai, United Arab EmiratesEvery employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has ...
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Service Manager
4 days ago
AWS DISTRIBUTION Dubai, United Arab EmiratesWe are currently hiring - SERVICE MANAGER FOR our Electronics division. · **Overview**: As a Service Manager in the electronics industry, you will oversee the service department's operations, ensuring timely and efficient repair and maintenance services for electronic devices. Yo ...
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Service Manager
4 days ago
Massaed Installation of Elevators & Escalators Dubai, United Arab Emirates**Job description** · About MASSAED: · Qualification: · - 10 years of experience preferred Elevator industry. · - Managerial experience within the Elevator industry · - Thorough knowledge of elevator equipment · - Microsoft Excel Skills · - SAP software experience · - Customer se ...
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Service Manager
1 week ago
D Luxe Car Care Dubai, United Arab Emirates**Roles & Responsibilities of the Service Manager**: · Ensuring the successful and effective management of the operations of D Luxe Lube, along with managing the needs of the stakeholders. The Service Manager is expected to manage customer relations & pricing, space efficiently, ...
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Service Manager
4 days ago
GCH HR CONSULTANCY Dubai, United Arab Emirates**Service Manager Job Description** · Service Manager with a leading Electromechanical Firm based in Dubai. · Taking care of entire 'Daikin Mc Quay' chillers. Managing a team of 80 team members including chiller specialists, chiller foreman and technicians. · Preparing of costing ...
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Service Manager
1 week ago
Newmatic Dubai, United Arab EmiratesThe Role · **Requirements**: · **Required competencies**: - Project Management Professional, strategic sourcing and, customer relationship management, financial judgment and budgeting, strategic thinking, conflict management, risk management, prioritization & time Management and ...
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Service Manager
1 week ago
AWS DISTRIBUTION Dubai, United Arab EmiratesManaging the service operation of all customers all across UAE · - 2 to 5 years servie manager experince in Home appliances and Electronics Industry · - Proving on time service to customers and maintain dealdline · - Mentoring the service staff by promoting an environment where t ...
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Service Manager
9 hours ago
AL ALI YACHTS LLC Dubai, United Arab Emirates**5 YEARS EXPERIENCE IN UAE** · **-ELECTRIC AND MECHANIC** · **-INBOARD ENGINE, DIESEL, FUEL** · **JOB DESCRIPTION** · - Responsible for supervising a team of service technicians who perform maintenance and repair work on engines, diesel engines, and fuel systems. · - Process of ...
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Service Manager
1 week ago
Hisense Middle East FZE Dubai, United Arab Emirates**Responsibilities**: · - Delegating and directing after sales tasks, monitoring the progress of current work and managing service team members to ensure the company's objectives and sales goals are met. · - Handling customer complaints or concerns quickly and professionally to m ...
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Service Manager
1 week ago
NOV Inc. Dubai, United Arab EmiratesCLOSING DATE 03 FEBRUARY 2023. · **Job Summary.** · Manage Structural, PAUT & PCE Services within MENA. Manage financial planning, revenue goals, forecasting, cost control, headcount planning. Participate and oversee the customer interface process related infield recertification ...
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Service Manager
1 week ago
Agile Consultants Dubai, United Arab Emirates**Job Code**: 222/002/329 · **Location**: Dubai · **Salary**: AED 20, ,000 · **Industry**: Manufacturing · **Responsibilities**: · - Develop and promote After Sales products and services to new and existing customers through effective marketing activities, promotional programs an ...
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Service Manager
1 week ago
FieldCore Dubai, United Arab EmiratesFieldCore is looking for an exceptional **Service Manager** **to join our **Regional Operations team** based in **the UAE**. · FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. O ...
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French Customer Service Manager E-commerce
3 days ago
FAO Company Dubai, United Arab EmiratesAttention FRANCAIS PARFAIT · Afin de garantir un niveau de satisfaction client optimale des clients de notre site e-commerce, nous recrutons un Directeur de service client de langue maternelle française. · En lien direct avec la direction, vous serez en charge de superviser une ...
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Service Delivery Manager, Customer Service
6 days ago
The Emirates Group Dubai, United Arab EmiratesJob Purpose: dnata is one of the world's largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel exp ...
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Soft Services Manager
1 week ago
Mace Dubai, United Arab EmiratesThe opportunity · You will have an exciting opportunity to work with a prestigious client and deliver first-class services to meet their needs. You will have the opportunity to work with a talented team of professionals and make a significant impact on the client's operations. If ...
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Services Development Manager
1 week ago
Temenos Dubai, United Arab Emirates**ABOUT TEMENOS** · Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. · We serve over 3000 banks fr ...
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Customer Service Manager
4 days ago
SMS GROUP OF COMPANIES Dubai, United Arab Emirates**Responsibilities** · - Improve customer service experience, create engaged customers and facilitate organic growth. · - Take ownership of customers issues and follow problems through to resolution. · - Set a clear mission and deploy strategies focused towards that mission. · - ...
Delivery service manager - Dubai, United Arab Emirates - raqmiyat dubai
Description
Experience in project management, resource management, scope management, customer facing, risk management and team leadership in a Managed Service Provider (MSP) environment, and performing technical project management that includes initiating, planning, executing and closing IT projects in diverse areas of IT not limited to NOC and WINTEL.
Work closely with IT Project Management to ensure service continuity and ongoing improvement initiatives
Experience working as a service delivery manager.
Experience supporting end-to-end customer support.
Proven track record of successfully delivering MSP projects on time and within budget.
Experience in moving between services
Experience working with organizational change management principles, practices, procedures and industry standards for quality management.
Experience working with customer contracts and service level agreements.
Excellent communication skills demonstrating intelligence and strong interpersonal skills.
Good negotiation skills
Experience managing relationships with functional department heads and coordinating with cross-functional teams across multiple geographic locations.
Experience working with business stakeholders, development teams and strategic vendors/third parties. High customer focus