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    Reservations Agent - Dubai, United Arab Emirates - One&Only Resorts

    One&Only Resorts
    One&Only Resorts Dubai, United Arab Emirates

    Found in: Talent AE A C2 - 1 day ago

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    Description
    • A commitment to a sense ofurgency, immediacy, and totalresponsiveness.
    • Anticipate guest needs andaddress them in a refreshing, respectful and politemanner.
    • Demonstrate a willingness to"go the extra mile" to exceed guestexpectations.
    • All reservations are processedaccurately and efficiently.
    • All relevantdetails are recorded accurately e.g., paymentdetails.
    • Confidentiality of information isalways maintained.
    • Ensure to remain aware atall times of what packages are on offer and which tiers to sell atand communicate specials and promotions toguests.
    • To utilize"preferences", "traces "andcomments to ensure that the relevant departments are kept updatedwith regards to any preferences made by guests e.g. transport,wine, cots, allergenic pillows etc.
    • To ensurethat all relevant administration is kept updated at alltimes.

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