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    Housekeeping Manager - Dubai, United Arab Emirates - Golden Sands Hotel dubai

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    Description


    •Supervise and coordinate all teammembers ensuring guests receive prompt and courteous service andthat all work areas are operated in accordance with standard resortprocedures and policies.


    •Responsiblefor running the department.


    •To defenddaily concept requests, maintenance requests etc. to ensure thatthere is no discrepancy or lateclosing.


    •To assist in documentingprojects such as department meetings andtrainings.


    •To liaise closely with FrontOffice and Engineering regarding preventive maintenance and pestcontrol programme.


    •Responsible for asmooth handover from day shifts to evening shifts and coordinatingwith the front desk regarding late check-out that will impactmidnight transfer.


    •To assist theEvening Supervisor in developing improved housekeeping anddeveloping excellent customer awarenessskills.


    •Responsible for linking roomservice and front desk coordinators to ensure daily room handoveris perfectly linked to guest arrival patterns at the frontdesk.


    •To communicate with Duty Managerregarding VIP guest arrivals to ensure roompreference.


    •To champion daily metricsfor productivity, time, movement, etc. to ensure tasks are notduplicated.


    •Conducting checks on allareas daily.


    •Coordinate and manageadditional cleaning schedules and special tasks, ensuring all roomsand floor areas are in accordance with hotelstandards.


    •Monitor and report to theRooms Department Manager regarding the maintenance of furniture,facilities and equipment.


    •Communicatewell with team members while ensuring effective performancemanagement.


    •Ensure that all teammembers are punctual, in correct uniform, on time and completelyprofessional.


    •Conduct daily meetingswith the team ensuring they are provided with correct and updatedinformation to carry out their dutieseffectively.


    •Determine and ensure thehighest possible standards of cleanliness and maintenance of guestrooms and corridors.



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