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    Guest Arrival Expert - Dubai, United Arab Emirates - St. Regis Hotels & Resorts

    St. Regis Hotels & Resorts
    St. Regis Hotels & Resorts Dubai, United Arab Emirates

    Found in: Talent AE C2 - 5 days ago

    Default job background
    Full time
    Description

    Type de Poste

    Non-Management
    La première impression fait toute la différence. Lorsque les clients arrivent à nos hôtels, nous souhaitons que la première impression qu'ils ont soit mémorable. Il en va de même pour leur départ. Lors du départ des clients, nous voulons qu'ils partent le sourire aux lèvres et avec le sentiment que nous avons pris soin d'eux tout au long de leur séjour. Nous souhaitons créer une expérience mémorable et unique du début à la fin. Nos experts à l'accueil des clients prennent l'initiative d'offrir une vaste gamme de services qui leur permettent de guider les clients lors de leur arrivée et de leur départ. Ils sont capables d'accomplir les tâches nécessaires et de se déplacer dans leur environnement. Qu'ils effectuent des tâches opérationnelles, répondent aux demandes des clients, produisent des rapports ou partagent les points d'intérêt de la région, l'expert à l'accueil des clients fait en sorte que toutes les transactions font partie intégrante de l'expérience.Peu importe le poste que vous occupez, certains aspects sont essentiels à notre succès : créer un lieu de travail sûr, respecter les politiques et procédures de l'entreprise, respecter la confidentialité, protéger les actifs de l'entreprise, respecter les normes de qualité, faire preuve de professionnalisme en ce qui a trait à votre uniforme, votre apparence et votre manière de communiquer. Les experts à l'accueil des clients seront debout et se déplaceront (être debout, être assis ou se déplacer pendant une période prolongée) et adopteront une approche pratique à leur travail (déplacer, soulever, transporter, pousser et tirer des objets pesant au plus 23 kg sans aide et des objets pesant plus de 34 kg avec de l'aide. Bien s'acquitter de ces tâches (et d'autres tâches normales demandées) est essentiel pour les experts à l'accueil des clients afin que nous offrions un excellent service à nos clients et contribuions positivement aux affaires de l'entreprise en tout temps. Marriott International souscrit au principe de l'égalité d'accès à l'emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.

    Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même,​ de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe​ internationale et de devenir la meilleure version de vous-même.

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    Found in: DrJobEN AE A2 - 2 days ago


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