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Abu Dhabi

    Executive Housekeeper - Abu Dhabi, United Arab Emirates - Accor- North & Central America

    Accor- North & Central America
    Accor- North & Central America Abu Dhabi, United Arab Emirates

    6 days ago

    Default job background
    Description
    • Overseeing the entire housekeeping team, including hiring, training, scheduling, and performance evaluations. Providing guidance, support, and leadership to ensure efficient operations.
    • Developing and implementing cleaning schedules, protocols, and standards to maintain high levels of cleanliness and hygiene throughout the property. Ensuring compliance with established procedures.
    • Managing inventory levels of cleaning supplies, linens, and equipment. Ordering supplies as needed while adhering to budgetary constraints.
    • Conducting regular inspections to ensure that rooms, public areas, and facilities meet established cleanliness and presentation standards. Addressing any deficiencies promptly.
    • Collaborating with other departments to ensure a seamless guest experience. Handling guest inquiries, complaints, or requests related to housekeeping services promptly and professionally.
    • Implementing training programs for housekeeping colleagues to ensure they are equipped with the necessary skills and knowledge. Providing ongoing coaching to maintain high performance standards.
    • Upholding safety and sanitation standards in accordance with regulations and industry best practices. Implementing and enforcing safety protocols among the housekeeping team.
    • Contributing to budget planning by providing insights and recommendations related to housekeeping operations. Monitoring expenses and managing costs effectively.
    • Maintaining accurate records, reports, and documentation related to housekeeping activities, including inventory, cleaning schedules, and colleague performance.
    • Identifying areas for improvement within the housekeeping department and implementing strategies to enhance efficiency, productivity, and guest satisfaction.

    Qualifications

    • Proven ability to successfully lead, train and motivate colleagues is essential
    • Luxury Hotel Brand experience preferred
    • Previous management experience in Housekeeping is a must
    • Previous exposure to Front Office/Rooms Division an asset
    • Expertise in Interior Design and aesthetics in a Luxury Brand environment
    • Excellent analytical, problem-solving, and decision-making skills.
    • Detail-oriented and capable of managing multiple projects and priorities.
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