- Proactively monitor backbone network and IT landscape and address issues that may arise.
- Troubleshoot network outages and escalate as needed.
- Adhere to defined quality guidelines for customer communication.
- Review processes and recommend changes to improve the overall effectiveness/efficiencies.
- Carry out other work as directed by senior members of the team.
- Escalate issues to Supervisors/Managers/Tier2 & 3 level Network Engineers/other groups by following established SOPs.
- Update the internal knowledge base with new solutions for support.
- Comply with the organization s conventional guidelines policies and processes.
- Monitor breaches of service level agreements (SLAs).
- Update the departments teams or thirdparty providers on events progress.
- Aid team members by applying technical knowledge of operations and systems using server PCs telephones and emails.
- Diagnose Issues within the IT landscape.
- Continuously monitor systems through various tools.
- Track all Issues.
- Report Incidents.
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NOC Operator
1 week ago
Gama Advisory Services LLP Dubai, United Arab EmiratesTools BMC Entuity PRTG Site24x7 UptimeRobot etc.JobDescription:Proactively monitorbackbone network and IT landscape and address issues that mayarise. · Troubleshoot network outages andescalate as needed. · Adhere to defined qualityguidelines for customer communication. · Reviewpr ...
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Shipping Operations/pricing Executive
21 hours ago
Anglo Galleon International Shipping LLC Dubai, United Arab Emirates**We need an NVOCC Operations & Pricing Executive for our company** · IMPORT · - Receiving pre-alert Documents from the Respective Agents for Import Shipments (Any-Sector) · - Data-Entry / JOB OPENING in Custom Software · - Charges - Entry - Our Buying & Selling + (Principal) · - ...
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Operations/pricing Executive
2 days ago
Anglo Galleon International Shipping LLC Dubai, United Arab Emirates**We need an Operations & Pricing Executive for NVOCC shipping Opeartions** · IMPORT · - Receiving pre-alert Documents from the Respective Agents for Import Shipments (Any-Sector) · - Data-Entry / JOB OPENING in Custom Software · - Charges - Entry - Our Buying & Selling + (Princi ...
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External Affairs Officer-onshore
2 days ago
Sheffield Energy Dubai, United Arab EmiratesJob Type: Permanent- Location: Dubai Job Description: · **Key Result Areas** · **External Relationships**: · Maintain active relationship with DUSUP strategic Government partners such as DEWA, RTA, DM, JAFZA, TRAKEES, Dubai Holding and others involved it Dubai e-NOC system manage ...
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Kitchen Stewardess
6 days ago
Evsye Easy Source Cleaning Service Dubai, United Arab EmiratesOwn Visa with NOC will be given preference. · - 12 Hours shift - 11 hour working and 1 hour break. · - Duty Meal & Accommodation from company. · - Ensure cleanliness and sanitation of kitchen areas, including dishwashing, equipment, and utensils. · - Assist kitchen staff in food ...
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Aircraft Oversight Inspector
1 week ago
Dubai Civil Aviation Authority Dubai, United Arab EmiratesRole Purpose: · Key Responsibilities/Duties: · 1. Audits & Inspections: Regularly lead inspections and audits to identify hazards and ensure mitigation of those hazards. Supervise the Preparation of audit reports and conduct follow up audits to ensure corrective actions are being ...
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Liquid Cargo Operation Executive
2 days ago
Al Rama Group Dubai, United Arab EmiratesJOB DESCRIPTION FOR OPERERATION EXECUTIVE FOR LIQUID CARGO TRANPORT · - Daily scheduling of vehicles - tanks -drivers · - Daily trips, driver's duty plan · - Issue trips to driver's as per order · - Maintain job records. · - Create and post job orders. · - Verify permits and appr ...
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Operation Executive for Liquid Cargo
1 week ago
Group L Dubai, United Arab EmiratesDaily scheduling of vehicles - tanks -drivers · - Daily trips, driver's duty plan · - Issue trips to driver's as per order · - Maintain job records. · - Create and post job orders. · - Verify permits and approvals before dispatch of vehicles. · - Managing bunkering with respect t ...
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Autocad Draftsman
2 days ago
Dubai Outlet Mall Dubai, United Arab Emirates**Job Objectives** · 1. Preparing and updating drawings (PDF format and Auto CAD drawings): · a. LOD and as built drawings for tenancies as per requirement · b. Vacant unit layouts · c. Entire mall and its services layouts · d. Hoarding layouts · e. Mall Parking · f. Events/setup ...
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Permit In-charge
2 days ago
Easy Lease Motorcycle Rental PSC - IHC (International Holding Company) Dubai, United Arab Emirates**ROLE PURPOSE** · Evaluating validating, coordinating with insurance company to update all information relative to processes and making sure that no vehicle is operating un-insured. within the timeline addressed per the company KPI's. · **KEY ACCOUNTABILITIES OF THE ROLE** · - A ...
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Customs Documentation Clearing Agent
21 hours ago
FIRST AND FAST CARGO LLC (BRANCH) Dubai, United Arab EmiratesExperienced in DP World and customs. · Must have experience of Manifest Filing, Import and Export and NOC Linking. · Process all the customs clearance work and all related documentation work. · Maintain registers and reports for Import and Export operations. · Liaison with Dubai ...
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Customs Documentation Clearing Agent
2 days ago
Green Colour Code Waste Treatment LLC Dubai, United Arab EmiratesExperienced in DP World and customs. · Must have experience of Manifest Filing, Import and Export and NOC Linking. · Process all the customs clearance work and all related documentation work. · Maintain registers and reports for Import and Export operations. · Liaison with Dubai ...
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Import Documentation and Operation
21 hours ago
Hans Logistics Dubai, United Arab Emirates**Job Duties**: · Handling Import LCL shipments, creating the EDI Manifest and uploading the same to the Dubai World Portal. Planning Transhipment logistics and effecting the loading of various cargoes to different destinations world-wide · Interaction with Shipping Lines to obta ...
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Interior Designer
2 days ago
The Home Team Technical Services LLC Dubai, United Arab EmiratesThe Project Manager will be overall responsible for delivering a monthly Revenue Target. · - The Lead Generation will be done through two routes: · - o The Company carries out extensive digital and social media marketing to generate leads · - o The Project Manager would need to d ...
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HR Assistant
1 week ago
Springdales School Dubai Dubai, United Arab EmiratesRenew, update and keep up all staff visas and work contracts on time to guarantee that organization's records are up to date in the labor and Immigration Departments. · - Send notification to employees on required documents before their visa expires. · - Coordinate and manage emp ...
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Administrator
1 week ago
Afimmo Properties LLC Dubai, United Arab EmiratesAre you an organized and proactive individual with a passion for real estate? We are hiring an experienced administrative professional to perform clericals and administrative duties. · **Key Responsibilities**: · - Organize and maintain client files and important documentation, e ...
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IT Service Desk Support
21 hours ago
Finclutech FZO Dubai, United Arab EmiratesWe are looking for a skilled IT Service Desk Support professional with a strong inclination towards network and security aspects. As an integral part of our team, you will be responsible for providing exceptional support and assistance to our clients, ensuring the smooth operatio ...
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Legal Assistant
4 days ago
4 Direction Group of Companies Dubai, United Arab EmiratesAs the Legal Assistant **specializing in Real Estate industry in Dubai**, you will play a crucial role in supporting the Management with all the legal documents required and/for DLD, Trakheesi, RERA, Escrow Account, Adheed etc. You will work closely with the Chairman, and other c ...
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Warehouse Helper
2 days ago
Stallion Dubai, United Arab Emirates**Responsibilities**: · - Assist in loading, unloading, and organizing inventory. · - Maintain a clean and safe working environment. · - Work closely with warehouse staff to facilitate efficient operations. · - Perform routine checks on inventory and equipment. · **Qualifications ...
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Shopping Mall Coordinator
2 days ago
Onetouch Facility Management Dubai, United Arab EmiratesManage all administrative tasks related to Shopping mall coordinating with retailers, tenants, suppliers, various internal teams such as operations, leasing, finance and legal · - Handle all queries and complaints from Tenants when received in the Mall and through customer servic ...
NOC Operator - Dubai, United Arab Emirates - Gama Advisory Services LLP
Description
Tools BMC Entuity PRTG Site24x7 Uptime Robot etc.Job Description:landscape,troubleshooting,sla monitoring,ctc,knowledge base management,engineers,communication,uptime robot,base,customer communication,it,technical support,site24x7,escalation,quality guidelines adherence,diagnose,customer,systems monitoring,prtg,process improvement,other,network monitoring,bmc,it landscape diagnosis,entuity,incident management