- Role within RegionalMarketing across 8markets
- Responsible fordelivery of all ad-hoc and automated campaigns through Braze withrequired quality
- Responsiblefor managing request intake process to improve efficiency andadherence toSLAs
- Responsible forcampaign Quality Assurance process and tracking oferrors
- Iterate ways ofworking and intake process based onlearnings
- Responsible formanaging workload distribution between teammembers
- Acts as a coach andmentor for junior team members to upskill them and train them onCampaign Ops bestpractices
- Identify newinnovations and new mechanics to launch more engaging campaignsthrough Braze
- Providesubject matter expertise to launch complex campaigns onBraze
- Work with Regional andLocal stakeholders to understand and deliver on complex andcritical campaignrequirements
- Identify andimplement opportunities to automate recurrentcampaigns
- Work with CentralRetention Solutions team to implement new enhancements to campaignoperations (i.e. dynamic content, efficiencygains)
- Peoplemanagementexperience
- Subject matterexpertise and deep experience usingBraze
- Experience workingwith Agile models fordelivery
- At least 7 years ofexperience
- Strongstakeholder management to set expectations and pushback requestsfrom markets
- Experience infast paced Digital/Start Up environment delivering high volume ofcampaigns
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CRM Manager
1 week ago
ParkerConnect Dubai, United Arab Emirates**Duties and Responsibilities** · **1.Drive and develop the CRM strategy to support the brands under the division's umbrella to grow with a customer centric approach and marketing automation.** · **2.Strategize - Build the CRM Roadmap with set KPI's to improve the customer lifeti ...
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CRM Manager
1 week ago
Starzplay Arabia Dubai, United Arab Emirates**Who we are.** · Are you looking for a challenge that is going to provide you experience in Agile environments? Are you eager to work with frontend and backend cutting edge technologies? Do you want to learn about the latest technologies involved in the OTT video streaming ecosy ...
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CRM Manager
1 day ago
Al Tayer Group Dubai, United Arab Emirates**ABOUT US** · As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury r ...
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CRM Manager
4 days ago
AccorCorpo Dubai, United Arab EmiratesCompany Description · **Why work for Accor?** · We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagin ...
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CRM Manager
1 week ago
Apt Resources Dubai, United Arab Emirates**CRM MANAGER**: · **Job ID **:1480 · **Location **:Dubai - United Arab Emirates · **Industry **:Banking / Financial Services / Broking · **Functional Area **:Banking / Financial Services · AED 8, ,000.00 · **Other Benefits **:As Per UAE Labor Law**GCC Driving License **:Yes · ** ...
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CRM Manager
1 week ago
MEFITPRO Dubai, United Arab EmiratesWe are currently hiring CRM Manager for one of the leading Retail Client based in Dubai. · **Duties and Responsibilities** · - Drive and develop the CRM strategy to support the brands under the divisions umbrella to grow with a customer centric approach and marketing automation. ...
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CRM Manager
2 days ago
Brands For Less L.L.C. Dubai, United Arab Emirates**Company Overview** · BFL Group is one of the world's leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe. · Our goal is to delight customers and entice them back with the prom ...
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CRM Manager
3 days ago
Business Link UAE Dubai, United Arab Emirates**CRM & MIS** · - CRM · - Leads quality check · - Qualified · - Junk · - Not qualified with proper reasons · - Follow-ups data if old leads being recontacted · - Missing notes against leads · - New user creation · - New lead status updates · - New features implementation (if any) ...
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CRM Manager
1 week ago
Brands For Less L.L.C. Dubai, United Arab Emirates**Company Overview** · BFL Group is one of the world's leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe. · Our goal is to delight customers and entice them back with the prom ...
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CRM Manager
1 week ago
Christian Dior Couture Dubai, United Arab EmiratesCountry / Region : United Arab Emirates · - City : Dubai · - Business group: Fashion & Leather Goods · - Contract type: Permanent Job · - Function: Communication & Events · - Experience required: Minimum 5 years · - Reference No.: CDC07858 · - Date of publication: · **Position** ...
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CRM Manager
1 week ago
Christian Dior Couture Dubai, United Arab EmiratesCompany: Christian Dior Couture · - Country / Region : United Arab Emirates · - City : Dubai · - Business group: Fashion & Leather Goods · - Contract type: Permanent Job · - Function: Communication & Events · - Experience required: Minimum 5 years · - Reference No.: CDC07858 · - ...
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CRM Manager
4 days ago
GCH HR CONSULTANCY Dubai, United Arab Emirates**1. Customer Relationship Management**: Develop and implement strategies to build strong and lasting relationships with customers. Serve as the main point of contact for customers, addressing their inquiries and concerns promptly and professionally. Collect and analyze customer ...
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CRM Manager
1 day ago
GCH HR CONSULTANCY Dubai, United Arab Emirates**Customer Relationship Management**: · - Develop and implement strategies to build strong and lasting relationships with customers. · - Serve as the main point of contact for customers, addressing their inquiries and concerns promptly and professionally. · - Collect and analyze ...
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CRM Manager
3 days ago
Global Career Heights (GCH) Dubai, United Arab Emirates**1. Customer Relationship Management**:Develop and implement strategies to build strong and lasting relationships with customers. Serve as the main point of contact for customers, addressing their inquiries and concerns promptly and professionally. Collect and analyze customer f ...
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CRM Planning Manager
3 days ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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CRM Planning Manager
2 days ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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CRM-assistant Manager
1 week ago
KPMG UAE Dubai, United Arab Emirates**JOB DESCRIPTION** · **Job purpose** · The role will focus on managing KPMG Lower Gulf's Microsoft Dynamics CRM system and how it is used to derive business value as well as acting as a champion for CRM best practices and data quality across the Firm. You will also work with col ...
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CRM & Loyalty Manager
1 week ago
Sephora Dubai, United Arab Emirates**TITLE**: · **CRM & Loyalty Manager** · **REPORTING TO**: · **Marketing Director** · **LOCATION**: · **Dubai** · **POSITION PURPOSE** · - Own overall Customer Loyalty Strategy for Sephora Middle East · - Provide expertise and leadership to define and implement customer loyalty s ...
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CRM Project Manager
4 days ago
Avanade Dubai, United Arab EmiratesAs a CRM Project Manager, you are responsible for leading people, project, and program management across an entire CRM system lifecycle. From requirements gathering through implementation, you will work closely with both internal Avanade employees and client stakeholders to ensur ...
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CRM Martech Manager
1 week ago
Careem Dubai, United Arab EmiratesCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation tha ...
Manager CRM - Dubai, United Arab Emirates - Delivery Hero SE
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