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    Customer Success Account Manager - Dubai, United Arab Emirates - Microsoft Dubai

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    Description

    We are looking for a candidate to join a client as a business development director of partnership
    Responsibilities

    • Manage current and new customer relationships as the main point of contact in collaboration with Marketing, Application Development, Supply Chain and other technical leads as necessary
    • Identify opportunities by application, geography, and channel and nurture the highest potential opportunities through ideation, prioritization, business case, application development, testing and commercialization
    • Contribute to and build on the commercial strategy of the business leveraging primary and secondary research
    • Lead forecasting and pipeline management for respective products
    • Support distributor partners to close new business and drive innovation and strategic direction in new applications
    • Develop strong internal and external relationships that equip you with the tools to be successful in the role
    • Feed external customer needs back into the organization to inform product development and new protein strategy

    Minimum Qualifications and Education

    • Partnerships experience source, diligence, and help close complex deals to accelerate, derisk, and expand commercialization
    • Highly strategic: experience decomposing real-world business problems and formulating strategies by analyzing data, thinking from first principles, and iterating quickly to deliver results
    • Highly collaborative: capable of working cross-functionally to gather and synthesize key strategic information
    • Highly scrappy: capable of working in a fast-paced, rapidly growing, ever-changing technology company
    • Capacity to handle ambiguity and adapt to changing business needs with a bias for action
    • Strong organizational and prioritization skills under tight deadlines
    • Excellent project management, problem-solving, analytical, and interpersonal skills
    • Mission-oriented, resourceful, team-oriented, and low-ego with a positive attitude
    • BA or BS degree (MBA is a plus)
    • 8+years of experience in business development-related field
    • Must be authorized to work in the United
    • Experience or interest in the intersection of biology and technology at a high-growth company

    Nice-to-have (but not required)

    • Experience at a high-growth startup in the ingredient, flavor, agricultural, and food strongly preferred
    • Syn-Bio/food product launch & growth experience a plus
    • Ability to leverage your flexible and diverse skill set as an athlete to plug and play in strategic business development initiatives as needed
    • Experience in securing long-term commitments with customers
    • Experience working in co-branded partnerships
    • Experience identifying strong customer champions and change makers that can drive a deal forward
    • Aptitude to learn technical and scientific information
    • Ability to work independently (self-starter) and as a team member
    • Strong communication skills with an aptitude to take complex ideas and simplify them into meaningful and compelling messages in presentations to customers & executives
    • Experience in analyzing primary and secondary research, digesting the information, and leveraging it for use in sales presentations, product marketing decisions, and overall business decision making
    • Highly analytical with a bias for action to find scrappy ways to solve complex problems, while maintaining attention to detail and organization
    • Demonstrated experience with cross-functional collaboration
    • Comfortable working in a fast paced, rapidly changing environment with the ability to adapt and support others through change, ambiguity and complexity
    • Strong interpersonal and leadership skills
    • Available to travel domestically and internationally approximately < 25>#/li###
    • This role will be based in our South San Francisco office, but can allow for flexible work locations or at home work depending on candidate needs

    This position is for our South San Francisco location - there is no relocation assistance offered at this
    Nice-to-have (but not required)

    • Experience at a high-growth startup in the ingredient, flavor, agricultural, and food strongly preferred
    • Syn-Bio/food product launch & growth experience a plus
    • Ability to leverage your flexible and diverse skill set as an athlete to plug and play in strategic business development initiatives as needed
    • Experience in securing long-term commitments with customers
    • Experience working in co-branded partnerships
    • Experience identifying strong customer champions and change makers that can drive a deal forward
    • Aptitude to learn technical and scientific information
    • Ability to work independently (self-starter) and as a team member
    • Strong communication skills with an aptitude to take complex ideas and simplify them into meaningful and compelling messages in presentations to customers & executives
    • Experience in analyzing primary and secondary research, digesting the information, and leveraging it for use in sales presentations, product marketing decisions, and overall business decision making
    • Highly analytical with a bias for action to find scrappy ways to solve complex problems, while maintaining attention to detail and organization
    • Demonstrated experience with cross-functional collaboration
    • Comfortable working in a fast paced, rapidly changing environment with the ability to adapt and support others through change, ambiguity and complexity
    • Strong interpersonal and leadership skills
    • Available to travel domestically and internationally approximately


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