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Dubai

    Director of Accounts Mid-Market - Dubai, United Arab Emirates - Property Finder Group

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    Description
    • Develop and execute a growth andretention strategy for the account segment in alignment with thecountry and business priorities, taking into account segmentspecific needs
    • Develop and implement astrategic account planning framework - specific to the segment– to drive share of wallet and product adoption, ensuringalignment with overall business objectives
    • Leadcross functional efforts across sales, marketing, businessanalytics, pricing, product development and other functions to meetcustomer needs and to grow the businesssegment
    • Drive and coach a consultative salesapproach, focusing on understanding customer needs and deliveringtailored solutions that drive value and customersuccess
    • Lead the team in sales methodologiesand practices, ensuring a focus on strategic account management andexecution excellence
    • Foster a culture ofcontinuous learning and development
    • Oversee aclimate of operational excellence and refine forecasting processesto enhance accuracy and predictability in revenue, ensuringtop-down and bottom-up adoption
    • Cultivatestrong inter-departmental collaboration and processes to ensureseamless customer experiences and efficient fulfilment of clientrequests
    • Act as the senior escalation point forcustomer account management, ensuring timely and effectiveresolution of issues
    • Drive contractnegotiations and closure, focusing on creating value for both thecustomer and the organisation
    • Own and executeB2B events aimed at strengthening brand equity and utilise customerfeedback and interactions as strategic opportunities for teamcoaching and development as well as product and marketingroadmaps.

    DesiredQualifications:

    • Advanced degree in business,marketing, or a related field.

    DesiredExperience:

    • 15 years of experience in B2BSaaS/Subscription sales and strategic/enterprise accountmanagement
    • At least 5 years in a senior salespeople management role
    • Proven expertise incross-functional team leadership and project management,particularly in a sales context
    • Proficiency inCRM tools (Salesforce preferred) and data analytics for strategicdecision-making
    • Operational, product andproject management experience would be aplus
    • Understanding of the real estate industrywould be a benefit


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