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    T24 Application Support - Dubai, United Arab Emirates - VAM Systems

    VAM Systems background
    Description

    Responsibilities:

    • Providingsoftware application support under the supervision of the SeniorEngineer.
    • Performing analyses on softwareapplication functionality and suggestingimprovements.
    • Ensuring effective front-end andback-end functionality ofapplications.
    • Consulting with the softwaredevelopment team, internal users, and clients to improveapplication performance.
    • Managing codemigration across environments to ensure continued and synchronizedfunctionality.
    • Establishing the root causes ofapplication errors, and escalating serious concerns to the SeniorEngineer.
    • Keeping a record of configurationchanges and scheduling applicationupdates.
    • Documenting processes and monitoringapplication performance metrics.
    • Providingfront-end support to clients and colleagues in otherdepartments.

    Requirements:

    • Abachelor's degree in software engineering, computerscience, information technology, information systems, computerengineering, or similar.
    • Demonstrableexperience as an application support engineer in a relatedfield.
    • Advanced knowledge of front-end andback-end programming languages, such as C++, Javascript, Python,and Ruby.
    • Ability to manage code migration,document configuration changes, and monitorperformance.
    • Exceptional ability to providefront-end support to internal departments and web-basedclients.
    • Advanced proficiency in determiningthe causes of application errors and repairingthem.
    • Knowledge of Advanced EncryptionStandards (AES).
    • Ability to keep up withinnovation in application design.
    • Exceptionalcommunication skills.


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