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    Application support specialist - Dubai, United Arab Emirates - IT PEOPLE LLC

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    Description


    • Has knowledge of TCS BaNCS (Payment) application, back-end and front-end part

    • Understands SWIFT, FTS, WPS, DDS, NEFT, RTGS, SARIE and ACH Payments

    • He has knowledge of shell programming, Jboss, Oracle, Spring, and Hibernet, a programming language.

    • Coordinate with TCS Offshore Level 3 support team to obtain fixes related to production issues and assist in the deployment of these fixes

    • Support testing of issues in production

    • Update ticket status in defect management tool

    • Create problem tickets and provide complete information to TCS L3 test and support team.

    • Strong knowledge of SQL programming

    • Good knowledge of Windows and Unix servers

    • Experience working in Agile teams as part of a squad.

    • Experience working in the banking or finance industry

    Required profile of candidates


    • Minimum 5 years of professional experience in technical production support.


    • Knowledge/exposure to a complex environment of agile teamwork practices


    • Bachelor's degree in Computer Science or equivalent



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