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    IT Support Specialist - Dubai, United Arab Emirates - Dice

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    Description

    These skills will help you succeed in this position:

    • Minimum of 8 years' experience testing both hardware and software, ensuring that systems are functioning properly.
    • Minimum of 5 years' experience utilizing Jira (or similar service platform) to manage and respond to support tickets from users.
    • Minimum of 3 years' experience supporting special IT projects and managing their end-to-end lifecycle.
    • Ability to prioritize and complete assignments independently, meet deadlines, and manage multiple changing priorities in a dynamic work environment.
    • Ability to support multiple projects at the same time, each with their own unique set of requirements and needs.
    • Ability to be flexible and react appropriately to changing job assignments, work environments, and work locations.
    • Consistently demonstrates a positive, supportive, and constructive attitude with both internal and external customers as well as peers.
    • Ability to write technical documentation and plain language documentation dependent on audience.
    • Self-motivated, task-driven, and able to quickly learn new skills.


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