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    Desktop Support Specialist - Dubai, United Arab Emirates - Dice

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    Description

    Additional Skills & Qualifications:

    Qualifications and Skills

    • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
    • Bachelor's Degree in Computer Science, Computer Engineering or similar field is desired
    • 3-5+ years' desktop support experience
    • One of the following certifications required:oMicrosoft Certified Professional (MCP)oMicrosoft Certified Solutions Expert (MCSE)oCompTIA A+ CertificationoHDI - Desktop Support Technician Certification
    • Demonstrated ability in desktop systems design
    • Proven ability to offer high-level desktop support in an enterprise environment
    • Hands-on experience with Windows 10 OS, Mac OS, iOS and Android OS environments
    • Excellent knowledge of office automation products and computer peripherals, like printers, scanners, copiers, security access hardware, phones, etc.
    • Knowledge of network security practices and anti-virus programs
    • Ability to perform remote troubleshooting and provide clear instructions
    • Excellent problem-solving and multitasking skills
    • Customer-oriented attitude


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