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    Operations Coordinator Enterprise - Dubai, United Arab Emirates - Tesla dubai

    Tesla dubai
    Tesla dubai Dubai, United Arab Emirates

    1 day ago

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    Description
    • Responsible for managing day-to-day operations with large Business customers
    • Act as primary point of contact for Leasing Company's operations teams across Sales, Deliver and Service
    • Together with the Operations Manager you will be responsible for the definition and implementation of processes and procedures with leasing companies across all areas
    • Ordering
    • Delivery
    • Registration
    • Invoicing
    • Payment
    • Account and Driver Management
    • Supercharger
    • Over-the-air upgrades
    • Returns
    • Renewals
    • BBG/RVG
    • Service
    • Play an active role on the quick adoption of digital tools eliminating need for human intervention such as the Tesla for Business Platform
    • Ensure leasing companies understand, adopt and comply with Tesla processes and procedures
    • Communicate to Leasing Companies all pertinent information about delivery, our products, services, pricing or any changes in process
    • Responsible for coaching, able to lead and mentor others through all operational processes
    • Work cross-functionally with HQ and field Sales, Delivery, Service and support teams
    • Accountable for resolving operational issues affecting leasing companies and their drivers
    • Ensure operational contractual agreement terms are met by our customers with a particular focus on prompt payment to Tesla
    • Responsible for revenue recognition and final payment collection in collaboration with Sales & Delivery

    What You'll Bring

    • Experience within a fast paced, dynamic company
    • Excellent interpersonal skills
    • Ability to forge strong professional relationships and build trust
    • Fanatical about process
    • Grasps complex concepts quickly
    • Can make a plan and explain it clearly
    • Extremely agile
    • Precise communicator
    • High attention to detail


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