- Greet customer in the shop and understand the requirement asking relevant questions. Understand and offer our products or services.
- Prepare and issue the Repair Orders (RO) updating customer details into the database system; Describe customers' requirements in the job card, determine the charge of service and products and getting it approved from customer
- Assign the job to available technician and ensure the jobs are completed in given time frame without compromising quality standard.
- Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts
- Monitor the workshop floor and ensure franchiser standard operating procedures are adhered and effective management of the technicians
- Answer phone calls and emails pertaining to sales and service queries or concerns in professional manners by acting as first point of contact and address their queries.
- Motivate the workshop team and maintain high morale to achieve highest level of service to customers
- Ensure safety and other regulations are followed as per requirement of the authorities.
- Ensure workshop tools / equipment are maintained for efficient running of the workshop.
- Develop and maintain filing systems so as to maintain sales records, prepare reports, and provide necessary information to the finance department
- Monitor and review sales performance versus the set targets of branches and proactively address problems in order to ensure consistent targets achievement;
- Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken;
- Periodically analyze and update goods movement trends in shop and replenish with fresh stock in order to optimize inventory and minimize cost
- Comply with the company QMS requirements
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Service Advisor
2 days ago
Royal Swiss Auto Services Dubai, United Arab EmiratesEvaluate and receive customer vehicles according to Royal Swiss Auto's guidelines and procedures. · - Determine customer needs and encode those requirements into CRM. · - Consult and conclude the final agreement of the repairs required and obtain the customer's signature on the o ...
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Service Advisor
1 week ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
2 days ago
Kings Group Ventures Dubai, United Arab EmiratesWe are currently looking for a competent and performance-driven **Service **advisor to join us. Service Advisors are the first contact for customers in the workshop; they are the image builders for the Service Department and present a picture of faith and confidence. · - Meet the ...
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Service Advisor
1 week ago
Gentlemen's Garage Auto Services Dubai, United Arab EmiratesWe are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. · Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setti ...
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Service Advisor
4 hours ago
NAOKI MOTORS Dubai, United Arab Emirates**SERVICE ADVISOR (PREMIUM CARS)** · 2 years and above UAE experience in premium cars · - Interacting with customers to understand their vehicle concerns · - Vehicle Diagnosis and Assessment · - Collaborating with service technicians or mechanics · - Providing customers with deta ...
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Service Advisor
4 days ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
1 week ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
1 week ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
1 week ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
5 days ago
DYNAMIC DRIVE AUTO AND REFRIGERATION SERVICES Dubai, United Arab EmiratesDynamic drive Auto - We are looking to hire SERVICE ADVISOR/ FLOOR MANAGER to join our team immediately. · **Requirements**: · Min. 10 yrs of experience · UAE license is a must · Fluent in English, Hindi, Arabic is an advantage · Must have strong technical knowledge on cars and f ...
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Service Advisor
4 hours ago
servicemycar Dubai, United Arab Emirates1. Must be an **Automobile Engineer / Diploma Holder** · 2. Must have Valid **UAE Driving License** · 3. Good communication skill in English · 4. The people with Experience in Workshop environment shall get the preference · 5. **Must be available in UAE** · Application Question(s ...
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Service Advisor
2 days ago
Al-Futtaim Dubai, United Arab EmiratesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real e ...
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Service Advisor
3 days ago
Al Rostamani Trading Company Dubai, United Arab EmiratesEvery employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has ...
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Service Advisor
4 days ago
Prime JA Dubai, United Arab Emirates**What you will do**: · - Greet customers and offer excellent customer service from intake to release of their vehicles · - Initiates automotive services and repairs by ascertaining performance problems and services requested. Takes detailed notes about the symptoms based on cust ...
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Service Advisor
6 days ago
AL MARAYA RENT A CAR Dubai, United Arab Emirates*Experienced maintenance supervisor with the ability to handle workshop operations · - Must have good knowledge of Cars and Commercial Vehicles maintenance and spare parts · - Ability to handle the maintenance, repairs, purchases of spares for the fleets · *Ability to coordinate ...
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Service Advisor
4 hours ago
Juma Al Majid Holding Group Dubai, United Arab Emirates**Job Information**: · Industry · - AutomotiveCity · - DubaiState/Province · - Dubayy (Dubai)Country · - United Arab EmiratesZip/Postal Code · Receives & serves customers' following companies' & manufacturers' procedures in order to sustain a positive service experience to each c ...
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Service Advisor
4 days ago
AL MARAYA RENT A CAR Dubai, United Arab Emirates*Experienced Garage supervisor with the ability to handle car workshop operations · - Must have good knowledge of Cars and Commercial Vehicles maintenance and spare parts · - Ability to handle the maintenance, repairs, purchases of spares for the fleets · *Ability to coordinate w ...
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Service Advisor
1 week ago
The Emirates Group Dubai, United Arab EmiratesJob Purpose: To operate the dTS Maintenance Control Centre (MCC) and Service Desk activities providing airside technical support to meet internal and external customer requirements in a professional manner. Ensures reported maintenance faults/ service requests are prioritised and ...
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Service Advisor
1 week ago
Juma Al Majid Holding Group Dubai, United Arab Emirates**Job Information**: · Industry · - AutomotiveCity · - DubaiState/Province · - Dubayy (Dubai)Country · - United Arab EmiratesZip/Postal Code · Receives & serves customers' following companies' & manufacturers' procedures in order to sustain a positive service experience to each c ...
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Service Advisor
5 days ago
Al-Futtaim Automotive Dubai, United Arab EmiratesSomos uma empresa 100% portuguesa e l der na presta o de cuidados de sa de de qualidade em Portugal, que conta com experi ncia de mais de 75 anos e uma rede de mais de 20 Hospitais e Cl nicas CUF distribu das pelo pa s. · Regemo-nos por valores como o Respeito pela Dignidade e Be ...