- Responding directly to customers who need assistance, answering a large volume of phone calls and emails.
- Ability to provide quick resolution of issues and questions, with good ability to handle disputes and emergencies
- Learn our services inside and out with previous sales experience to be able to capture contracts and upsell additional services.
- Keep records of customer interactions, process customer accounts and file documents, providing accurate, valid, and complete information via all tools in a timely manner (App, Google Sheets, Zoho)
- Taking ownership of customers issues and following problems through to resolution
- Ensuring correspondences (Email/Phone/Whatsapp) with clients are accurate, courteous, professional,and replied in a timely manner
- Ensuring all contract procedures are in place
- Excellent verbal skills for communicating with both management and customers
- Good interpersonal skills establish a good rapport with clients and your team members
- Ability to multitask, prioritize and manage time effectively
- Must be result-oriented and sales driven to reach customer service team targets
- Must have strong computer skills (Outlook, Word, and Excel)
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Customer Service
1 week ago
Emirates Secretarial Services Dubai, United Arab Emiratesبيانات الأعلان: · - اسم الوظيفة :استشاري سعاده المتعاملين · - الجنسية المطلوبة: الامارات · - الراتب :6,000 درهم + عموله · - نظام العمل : اسبوع صباحي +اسبوع مسائي · - المؤهلات المطلوبة : ثانويه عامه وما فوق · - الخبرة:لا تقل عن سنه في مراكز امر · - مدينة الشاغر:دبي · - ساعات العمل ...
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Customer Service Officer
4 days ago
Talent Pal Dubai, United Arab Emiratesحول مستشفى جامعة فقيه · يوفر مستشفى جامعة فقيه أفضل النتائج الممكنة لمرضاه من خلال التكنولوجيا الذكية والقوة الأكاديمية. يعتمد المستشفى على نموذج رعاية صحية متكاملة ، ويقدم لك تراثًا يمتد لأكثر من أربعة عقود من الرعاية التي تتميز بها مجموعة Fakeeh Care المشهورة والمقرها في المملك ...
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Customer Service
1 week ago
AWJ Investments Dubai, United Arab Emirates**Customer Service Representative Responsibilities**: · - Maintaining a positive, empathetic, and professional attitude toward customers at all times. · - Responding promptly to customer inquiries. · - Communicating with customers through various channels. · - Acknowledging and r ...
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Customer Service
1 week ago
Samanaq International LLC Dubai, United Arab EmiratesSupermarket customer service assistants both directly help customers inside the store and via telephone, as well as help with maintaining the store. A supermarket customer service assistant's duties and responsibilities can include guiding customers to the items they need, replen ...
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Customer Service
1 day ago
The ANN Consulting Dubai, United Arab Emirates**Roles & Responsibilities** · - Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages. · - Carry out smooth and error -free transacti ...
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Customer Service
3 days ago
Zabeel Groups Dubai, United Arab Emirates: · - We are looking for a customer-oriented service representative. · - A customer service representative, or CSR, will act as a liaison, provide information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · - Naturally to cu ...
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Customer Service
1 week ago
KBA Dubai, United Arab EmiratesJob Summary: · **Responsibilities**: · - Provide accurate and helpful information to customers regarding product and service inquiries, billing, and other issues · - Resolve customer complaints and issues with empathy and efficiency · - Escalate customer complaints and issues to ...
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Customer Service
1 week ago
Cogniito Media Dubai, United Arab Emirates**Description** · We are seeking a highly motivated individual to join our marketing and advertising team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in building strong relationships with our clients and ensuring their ...
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Customer Service
5 days ago
Reliance HR Dubai, United Arab EmiratesWe are looking to hire a Customer service Executive · Job Location : Dubai · Salary : AED · - Provide help and advice to customers about products and services. · - Solve customers' problems whilst working closely with the Team Leader. · - Responsible to keep accurate records of ...
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Customer Service
3 days ago
Empost Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service
1 day ago
Guardforce Security UAE Dubai, United Arab EmiratesGuardforce security services is proud to announce a vacancy has been placed for a Customer Service Agent. · - Excellent communication · - Good literacy · - Be able to speak English and Urdu/Hindi · - Presentable · - Confident · - Good hospitality · - Good customer care skills, ho ...
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Customer Service
1 week ago
Al Ism Management Dubai, United Arab EmiratesWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Customer Service
6 days ago
Travel Tech Co Dubai, United Arab EmiratesWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. · **Responsibilities**: · - Resolving customer ...
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Customer Service
2 hours ago
Caliberly Dubai, United Arab Emirates-Full Time · Dubai · **About the job Marketing position / Customer Service**: · **Responsibilities**: · - Develop and implement marketing strategies to promote our products and services · - Build and maintain relationships with customers through effective communication and follow ...
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Customer Service
1 week ago
City Field Marketing Management Dubai, United Arab EmiratesDuties of a Customer Relations Executive include: · - Prepare legal documents and arrange Lawyer Verification - Land & Property · - Communicate with Sales department · - Attend to client requests, complaints, site viewing etc. · - Administrative duties such as filing, scanning, c ...
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Customer Service
3 days ago
Al Nadik Trading Dubai, United Arab Emirates: · - We are looking for a customer-oriented service representative. · - A customer service representative, or CSR, will act as a liaison, provide information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · - Naturally to cu ...
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Customer Service
1 week ago
TOP H SERVICE Dubai, United Arab EmiratesWe Are A cleaning company looking for a **Arabic Male** who has experience · as a customer service: · Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helpin ...
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Customer Service
1 week ago
Deow Dubai Dubai, United Arab Emirates**Job Requirements** · - Provide excellent customer service · - Provide sales support, pricing, rate quotations, and rate filing · - Utilize our system to track, trace, follow up, release cargo, and deliver shipments · - Corresponding with agents · - Follow up with Quotations · - ...
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Customer Service
4 days ago
Lestars management consultancy llc Dubai, United Arab Emirates**Customer Service Responsibilities list**: · - Manage large amounts of incoming phone calls · - Generate sales leads · - Identify and assess customers' needs to achieve satisfaction · - Build sustainable relationships and trust with customer accounts through open and interactive ...
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Customer Service
2 days ago
Sevoca-Group Logistics LLC Dubai, United Arab EmiratesWe are hiring a customer service to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are fr ...
Sales and Customer Service - Dubai, United Arab Emirates - Malaak
Description
Customer Service RoleThe Customer Service Role at Malaak is an exciting opportunity for a motivated person looking to make a difference every day for our Clients, Childcare Professionals, and the team overall. The Customer Service Role is going to play a vital role in the day-to-day tasks, ensuring the highest level of customer satisfaction.Customer Service Role: