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    Parts and Service Sales Representative - Dubai, United Arab Emirates - AL Rostamani Group LLC

    AL Rostamani Group LLC
    AL Rostamani Group LLC Dubai, United Arab Emirates

    1 week ago

    Default job background
    Description
    • Handles Parts and service sales to fleet customers
    • Take ownership of customer parts & service issues and follow-up through closure of issues
    • Visit Customer jobsite shop or maintenance facilities to observe and develop an awareness of the potential parts or service needs and record information into computer database (CRM)
    • Become familiar with Customer machines & applications
    • Respond to all Customer request courteously and professionally in a timely and responsive manner
    • Maintains a prospecting system to ensure additional business and contribute to the achievement of sales targets
    • Raise invoices / sales slips / obtain credit authorization to ensure timely closure of the sales deal
    • Advise management of loss sales / parts non-availability for management to take appropriate action
    • Handle return spare parts as per policy
    • Generate orders and upload on OEM portals based on parts movement to ensure parts availability required to maintain maximum service level
    • Analyze the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimize stock obsolescence
    • Create article master data as and when required to ensure correct data on the system
    • Track shipments and coordinate with logistics for parts consignment to ensure stocks are received on time
    • Ensure the documentation / payment is in line as required by the principals to avoid delays in shipment
    • Ensures regulatory requirements are in line for the warehouse facility
    • Comply with the company QMS requirements.
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