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Sharjah

    IT Support Manager - Sharjah, United Arab Emirates - American University of Sharjah

    American University of Sharjah
    Default job background
    Description
    • Bachelor's degree in computer science, Information Technology, or related field
    • Minimum of seven years of relevant experience in a similar function/role
    • Proven experience in a leadership role within IT support or related field
    • Excellent communication and interpersonal skills.
    • Strong Technical knowledge across a range of IT systems and applications.
    • Excellent communication and interpersonal skills, with the ability to engage and provide high-quality support.
    • Problem-solving and Analytical thinking.
    • ITIL Certification or relevant IT certifications.
    • Ability to work effectively in a fast-paced environment.
    • Strong Organizational and time-management skills.
    • Familiarity with Applications and IT Support Tools & Services ( ServiceNow, Microsoft, Google, Software2, ).
    • UAE national preferred.

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