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Dubai

    Senior Manager Global Product Marketing - Dubai, United Arab Emirates - Etisalat UAE

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    Description
    • Own the lifecycle management of Etisalat's global managed ICT and Internet services delivered to customers.
    • Lead development of new or enhanced services by:
    • Analyzing/understanding the market
    • Determining feasibility and prioritization of new services
    • Writing market and product requirements
    • Complete product or deal financial models/business cases
    • Specifically bring new ideas in the areas of managed ICT services (SDWAN, ITFS, Managed WAN, collaboration), end-to-end customer solutions, vertical solutions and customer journeys.
    • Have full understanding of Global Data, Voice and Managed ICT services and offerings in both primary and secondary markets.
    • Responsible for planning, expansion and development of global ICT roadmap in line with market requirements
    • Liaise with Product development to create product/service solutions that entirely fulfill customer needs/requirements and manage product life cycle of global ICT services
    • Oversee Product Launch activities and plans to ensure continuous improvements and success of product launches.
    • Strong presentation and persuasion skills – ability to present products and services to CxO level executives.
    • Responsible for forecasting demand and revenue for global ICT services and performance reporting
    • Enhances the services to meet the growing customer demands and provide customized solutions for products and services in order to meet revenue targets
    • to deep dive into the customer base, define micro segments and create targeted products
    • and review policies, procedures and guidelines for the Product and monitors and supervise their implementation
    • evaluates and highlights the products ongoing performance and quality of its output, services, monitors and reviews key performance indicators
    • product and business KPIs, and accordingly undertakes corrective actions to meet objectives
    • Oversee planning, prioritization, and assignment of objectives, KPIs and tasks to product management individual contributors and cross-functional teams.
    • 15.Churn management and proactive plan to meet objectives
    • Responsible for managing and ensuring realization of Global marketing initiatives into products to achieve annual revenue targets
    • Lead creation of E2E Global Services ecosystem that includes revamping existing processes, creating new tools, financial and regulatory approvals and onboarding of new MS/ICT vendors
    • Translate customer requirements into business requirements and define end-to-end techno commercial proposition
    • Create solution bundles and fill in gaps within portfolio to optimize revenues
    • Planning and executing E2E GTM Activities with relevant teams

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