- Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
- Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams and stakeholders.
- Solid understanding of call center technologies, customer service best practices, and industry standards.
- Strong analytical and problem-solving capabilities, with the ability to make data-driven decisions.
- Project Management Professional (PMP) certification is a plus and/or any similar project/program management certification is a big plus.
- languages: Should be fluent in both Arabic & English (read, write and speak)
- Familiarity with project management tools and software.
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Program Manager Customer Call and Service Center Design and Implementation
Found in: Talent AE 2A C2 - 6 days ago
Dicetek LLC Dubai, United Arab EmiratesProgram Manager Customer Call and Service Center Design and Implementation Program Manager Customer Call and Service Center Design and ImplementationMinimum of 15 years experiences as a Project& Program Manager, managing complex projects, preferably in the call center or customer ...
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Director / Senior Manager – People Consulting (Banking Sector)
Found in: One Red Cent EUR eFC C2 - 1 day ago
Tandem Search Dubai, United Arab Emirates Full timeCompany Overview · Join one of the world's largest and leading professional services firms. The human capital consulting team understands that combining people and technology can change the fabric of an organization. Their professionals utilize the latest technology, research, an ...
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Senior Data Product Owner
Found in: One Red Cent EUR eFC C2 - 1 day ago
Tandem Search Dubai, United Arab Emirates Full timeKey Responsibilities: · Data Management · Strong understanding of Treasury & Global Markets products e.g., FX, Interest Rates, Commodities, Funding/Investment, Fixed Income and Credit, and Islamic Products. · Work with the WB and SME business, operations, and support teams. Also ...
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Associate Creative Director Experience Design
Found in: Joveo US A2 Publicis Sapient - 15 hours ago
Publicis Sapient Dubai, United Arab Emirates Full timeAs an Associate Creative Director at Publicis Sapient, you act as your clients' trusted advisor in leading the overall vision, strategy, roadmap, and prioritisation for a specific digital product, or products, within an engagement. · You are part of the Experience capability gro ...
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Director of Technology
Found in: Joveo US A2 Publicis Sapient - 15 hours ago
Publicis Sapient Dubai, United Arab Emirates Full timeAs an Enterprise Architect joining our technology practice you will take a key role within our Digital Transformation offering, contributing toward advisory, design and development of next generation platforms and solutions. · Your Impact: · Engage in a consulting/advisory role ...
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Head of Strategy
Found in: One Red Cent EUR eFC C2 - 23 hours ago
State Street Corporation Dubai, United Arab Emirates Full timeHead of Strategy & Research, Middle East, SSGA · The Head of Strategy & Research , Middle East, (HS&R) is a highly visible role within SSGA's Investment Organization focused on representing our investment views and capabilities to clients and prospects across our Middle Eastern ...
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Executive Chef
Found in: Talent AE 2A C2 - 3 hours ago
Kempinski Hotel Mall of the Emirates Dubai, United Arab Emirates Full time_jobExecutive ChefManage all kitchen operations including Stewarding operations with an emphasis on maintaining hygienic standards and practices, staff training, and overseeing the preparation and presentation of a consistent food product which meets customer's expectations.Key Respo ...
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sous chef
Found in: Talent AE 2A C2 - 3 days ago
Kempinski Hotel Mall of the Emirates Dubai, United Arab Emirates Full time_jobSous ChefAssist in the management of Kitchen Operations including menu planning and costing, organising special events, developing new dishes, maintaining food quality standards and comprehensive product knowledge.Key Responsibilities: Assist with organizing special events and sp ...
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Executive Pastry Chef
Found in: Talent AE 2A C2 - 3 hours ago
Kempinski Hotel Mall of the Emirates Dubai, United Arab Emirates Full time_jobExecutive Pastry ChefPlan, organise, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations. Key Responisibilities:Supervise all employees in ...
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Analyst Quality Assurance, EMEA
Found in: Talent DE C2 - 1 day ago
Corporate Dubai, United Arab Emirates Full timePOSITION SUMMARY · The Guest Experience Analyst, Quality Assurance will report into the Director Quality Assurance and will play an integral role in providing process optimization and data analysis support that enables Guest Experience leadership to make business decisions that d ...
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Assistant Manager/Sr. Executive
Found in: Talent AE 2A C2 - 3 hours ago
Doors Freestyle Grill Dubai, United Arab Emirates Full time_jobJob Description: Assistant Manager/Sr. Executive - Digital Marketing The overall scope of the position is to analyse and manage the restaurant's website and its positioning, manage online marketing activities and the production of creative assets for display campaigns and website ...
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Chemical Engineer
Found in: Jobleads AE C2 - 6 days ago
Naffco Dubai Dubai, United Arab EmiratesThe job posting is outdated and position may be filled · Using scientific, mathematical, and engineering principles to solve problems and improve processes.Designing, proposing, implementing, reviewing, and correcting plans to ensure company goals are achieved.Observing productio ...
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Assistant Manager
Found in: Jobleads AE C2 - 6 days ago
GMG Dubai, United Arab EmiratesOn-Going Businesses: Time-motion analysis. Identifying the gaps in the process by conducting 'Process Adherence' compliance. Communicate findings and reports to the concerned stake holders. Providing solutions to address the identified gaps and improve overall process efficiency ...
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Manager - Finance
Found in: DrJobEN AE A2 - 2 days ago
DP World Dubai, United Arab EmiratesResponsibilities: · Applied to both the process and the outcome of thinking out and specifying the overall structure, logical components, and the logical interrelationships of a computer, its operating system, a network, or other conception. · Defines the structure and relations ...
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Purchasing Manager
Found in: Talent AE 2A C2 - 3 hours ago
The Arts Club Dubai Dubai, United Arab Emirates Full time_jobThe Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. · It is the first international outpost of the celebrated and historical priva ...
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Restaurants Manager
Found in: Talent AE 2A C2 - 3 days ago
The Arts Club Dubai Dubai, United Arab Emirates Full time_jobABOUT US · The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. · It is the first international outpost of the celebrated and histo ...
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Manager - Finance
Found in: Talent AE A C2 - 2 days ago
DP World Dubai, United Arab EmiratesResponsibilities: · Applied to both the process and the outcome of thinkingout and specifying the overall structure, logical components, andthe logical interrelationships of a computer, its operating system,a network, or other conception. · Defines the structureand relationship ...
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Logistics Operations Manager
Found in: Talent AE A C2 - 2 days ago
DP World Dubai, United Arab EmiratesResponsibilities: · Appliedto both the process and the outcome of thinking out and specifyingthe overall structure, logical components, and the logicalinterrelationships of a computer, its operating system, a network,or other conception. · Defines the structure andrelationship am ...
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Azure Systems Administrator
Found in: DrJobEN AE A2 - 3 days ago
Dice Dubai, United Arab EmiratesPreferred Experience: · Five years' experience in architect and design of Always on VPN solutions · Five years' experience in designing network topology · Five years' experience in design and implementation firewall solutions · Five years' experience in proxy (forward and reverse ...
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Senior Business Analyst
Found in: Talent AE 2A C2 - 3 hours ago
ARENGY Dubai, United Arab EmiratesARENGY is a Digital and Cybersecurity Consulting Company operating in the Middle East from Dubai. Our customers are the most successful industry leaders executing projects around the globe. We are partnering with one of the leading Banking & Insurance Company in Dubai. We are loo ...