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    Business Manager Operations - Dubai, United Arab Emirates - Edelman

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    Description
    • Representing the agency as the first point of contact for prospective clients; understanding their needs and objectives and presenting this back to the senior team.
    • Managing and completing detailed prospective Requests for Information (RFIs) and Requests for Procurement (RFP).
    • Supporting the refinement and roll-out of the agency new business development process. Managing the lead capture process, qualifying and prioritizing opportunities.
    • Tracking agency wins and losses and review performance; conversion rate and costs.
    • Building solid relationships with procurement, vendors and distributors, as well as communications teams.
    • May be required to shape, manage and train in the new business process.
    • Ensuring that there is no conflict of interest in working with a potential client.
    • Working with the teams and finance to ensure all budgets are in line with scopes of work and realistic based on market and company knowledge.
    • Partnering with the marketing lead on all efforts relating to events, awards and case studies.
    • Partnering with the resourcing and senior leadership team on all efforts relating to staffing projects, new wins and existing client remits.

    Knowledge & Skills

    • At least 7 years' experience within an agency environment – Middle East experience in a hybrid communications and operations role would be a bonus.
    • Advanced written and spoken English, as well as Arabic is necessary.
    • Proven business development experience.
    • Proficient in all Microsoft Office applications, namely Powerpoint and Excel.
    • Excellent analytical, problem-solving, and decision-making skills.

    WHAT'S IN IT FOR YOU?

    • An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry, who will nurture, challenge and enable you.
    • We offer hybrid work environment where you can work from home 2x in a week.
    • Big potential for personal growth, training, and further development of skills
    • A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
    • A huge variety of virtual learning and development resources to support your personal and professional growth.


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