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    Rooms Intern - Dubai, United Arab Emirates - Jumeirah Hotels and Resorts

    Jumeirah Hotels and Resorts
    Default job background
    Full time
    Description

    Concierge:

  • Constantly provide an approachable, helpful and friendly service to colleagues and guests alike
  • Use guests' name at appropriate time during a conversation.
  • Act as an information resource by being well informed and aware of all activities and events happening within the resort as well as other Jumeirah properties and throughout Dubai
  • Maintain in-depth knowledge about the area sites, tours and restaurants
  • Front Office:

  • Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome/key booklet
  • Take payment from guests on arrival and departure and close their bills in compliance with the financial rules and regulations
  • Be efficient in assisting guests throughout their stay with any requirements
  • Guest Relations:

  • Display a friendly and professional manner in all interactions with guests and colleagues
  • Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions
    Inspect the rooms of VIP guests prior to their arrival at the hotel


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