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Dubai

    Cluster E-Commerce Manager - Dubai, United Arab Emirates - Accor

    Accor background
    Description
    • Support the development, maintenance and execution of the online business strategy for Pullman Dubai Jumeirah Lakes Towers & Novotel & Ibis Abu Dhabi Gate Hotels.
    • Measure weekly/monthly sales performance, reporting on key insights and opportunities to grow the business unit's KPIs in Revenue, Margin and NPS.
    • Lead, train and support the merchandising team.
    • Ensuring products are enriched accurately and on time by the team to maximize trade potential with competitive pricing and detailed descriptions that drive business outcomes.
    • Ensuring the website delivers an exceptional customer experience and sales growth.
    • Responsible for creation and execution of programs, product launches and promotional calendar planning and be responsible for merchandising promotions, including product, price and badging on the website.
    • Collaborating & coordinating with operational team on required photography and copy to elevate our products online.
    • Developing new and existing relationships with our B2B partnered suppliers through the partnership team.

    Qualifications

    • 3+ years of experience in an e-Commerce/merchandising role within a fast-paced environment.
    • Qualification: - Bachelor Degreeor equivalent .
    • Strategy development and analytical skills, sound business judgment and the ability to provide direction to senior management regarding commercials and operations.
    • Proficient in Analytics.
    • Strong stakeholder management.
    • Dynamic and Entrepreneurial personality with great energy and initiatives.
    • High attention to detail and ability to complete projects.
    • Ability to both work well within a team and be a team leader.
    • Enjoy working in multicultural/multinational environments.
    • Excellent presentation and communication skills with the ability to engage and influence.

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