Jobs
>
Dubai

    Cloud Customer Success Manager - Dubai, United Arab Emirates - myGwork

    Default job background
    Description

    Additional Responsibilities

    • Main contact for Oracle customers.
    • Manages the accountability for both cloud services and customers.
    • Develop and maintain relationships with senior management across lines of business and third parties.
    • Plan and deploy support activities to ensure effective delivery within agreed budgetary constraints.
    • Advise the account on effective and efficient way to use Oracle support services and products, tools, systems, interfaces, and procedures.
    • Assure and improve the quality of the service, and maintain accurate account information.
    • Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.

    Qualifications

    • 10+ years of Customer Success Management experience within Enterprise Software.
    • Retail Experience with an understanding of how the customer runs their business is a plus
    • Cloud Technical knowledge
    • Experience within a Service Delivery environment
    • Executive Sponsorship & Collaboration
    • A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and improve their Oracle products and services.
    • Proven ability to be customer-focused, and develop acumen to cultivate and develop lasting customer relations.
    • Must be a Self Starter who can demonstrate the ability to work autonomously and independently
    • Previous experience with Oracle Solutions is preferred.


  • InTWO Dubai, United Arab Emirates

    At Intwo we're looking for a Customer Success Manager to join our team. · Full-time - Dubai · **About the job**: · The Customer Success team in InTWO is responsible to drive success for our Customers through knowledge of entire ecosystem, striving shortest time to attain value re ...


  • Emplifi Dubai, United Arab Emirates

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital · **About the Customer Success Team** · The Customer Success team is responsible for onboarding new clients and helping them use our products, so they ...


  • Aulysius Dubai, United Arab Emirates

    About The Role · - Build close long-term client relationships to understand their needs and ensure their success with monday. · - Keep clients engaged and consistently using your monday. · - Serve as the main point of contact and liaison between clients and the rest of the monday ...


  • Bayzat Dubai, United Arab Emirates

    **Who we are**: · Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to · **make a world class employee experience accessible to every company**. We are redefining the way work works for the better, making ...


  • Forescout Technologies Inc. Dubai, United Arab Emirates

    **What We Do**: · **Managing cyber risk, together** - As the world is becoming more and more connected so is the need for Forescout's solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the ...


  • WEETAZ Dubai, United Arab Emirates

    Build and maintain strong relationships with clients to understand their needs, goals, and challenges. · Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner. · Collaborate with internal teams to ensur ...


  • London Stock Exchange Dubai, United Arab Emirates

    Customer Success Manager · As a CSM, you will be responsible for encouraging relationships and being a trusted advisor to our customers who use our Commodities desktop solutions through the customer experience journey. As the owner of the Customer Succes Plan you'll visit custome ...


  • Plum Jobs Dubai, United Arab Emirates

    **Client Success Manager - SaaS Technology** · Our client provides award winning SaaS solutions to enterprise clients across a diverse portfolio of retail, government and entertainment clients across multiple geographies. · We are hiring a UAE experienced B2B SaaS technology Key ...


  • Palo Alto Networks Dubai, United Arab Emirates

    **Company Description** Our Mission** · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are ...


  • JJO Pentester Enterprise Dubai, United Arab Emirates

    **Customer Success Manager responsibilities include**: · - Sustaining business growth and profitability by maximizing value · - Analyzing customer data to improve customer experience · - Holding product demonstrations for customers · **Job brief** · A Customer Success Manager's r ...


  • Plum Jobs Dubai, United Arab Emirates

    Our client provides award winning SaaS solutions to enterprise clients across a diverse portfolio of retail, government and entertainment clients across multiple geographies. · We are hiring a UAE experienced B2B SaaS technology Key Account Manager with experience managing comple ...


  • UHRS Dubai, United Arab Emirates

    **Industry**: Banking · **Position**: Customer Success Manager · **Job Location**: Media City, Dubai · **Salary**: AED 12,000 · **Contract Duration**: 12 months · A customer success manager supports your customers as they transition from sales prospects to active users of your pr ...


  • IQVIA Dubai, United Arab Emirates

    **About the role**: · Manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. Responsible for quality and service to client, ensuring client obtains maximum value from products and services. · Develops, manages and delive ...


  • CXG Dubai, United Arab Emirates

    We are growing We are currently looking to hire an experienced **Customer Success Manager** for our office in **Dubai **where you will be based. · **Who we are**: · Founded in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shangha ...


  • Mandiant Dubai, United Arab Emirates

    Company Description Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline ...


  • Novasyte Dubai, United Arab Emirates

    About the role: · Manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. Responsible for quality and service to client, ensuring client obtains maximum value from products and services. · Develops, manages and delivers s ...


  • PS I Real Estate LLC Dubai, United Arab Emirates

    **PRIMARY PURPOSE** · **RESPONSIBILITIES** · Manage a portfolio of clients who have purchased residential units from our company. · Conduct regular calls and communications with clients post-sale, to ensure their satisfaction and address any concerns or inquiries they may have. · ...


  • Iceberg Financial Dubai, United Arab Emirates

    Ensure every client engagement is a testament to our commitment to excellence. · **Salary**: From AED5,000.00 per month · Ability to Commute: · - Dubai (preferred) · Ability to Relocate: · - Dubai: Relocate before starting work (preferred) ...


  • Blitz Information Technology Dubai, United Arab Emirates

    Resolves support tickets and technical requests. · Troubleshoots technical and process issues. · Develop and nurture strong relationships with key stakeholders within client organizations. · Act as the main point of contact for customer inquiries, concerns, and escalations. · Adv ...


  • Admitad Dubai, United Arab Emirates

    **What you'll do**: · - Manage a portfolio of clients; · - Work on different stages including onboarding, adaptation, and growth; · - Manage the end-of-month reporting system; · - Manage the invoicing process and debts control. · **What we expect**: · - A minimum of 1 year experi ...