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    Outlet Manager Pool Beach - Dubai, United Arab Emirates - Accor- North & Central America

    Accor- North & Central America
    Accor- North & Central America Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 4 days ago

    Default job background
    Description
    • versees the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
    • Creates a positive team atmosphere among Team Members.
    • Maintains records of staff periodic manner and operating costs.
    • Provides feedback and coaching to the Team regularly.
    • Treats all Team Members fairly, with respect.
    • Sets high standards for appropriate team behavior on shift.
    • Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
    • Handles guest complaints in restaurants.
    • Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
    • Maintains budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
    • Checks the quality of deliveries of fresh food and baked goods.
    • Meets with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
    • Totals receipts and balance against sales, deposit receipts, and lock facility at end of day.
    • Ensures new products are executed properly the following rollout.
    • Is capable of handling irate customers with a friendly/calm attitude.
    • Ensures product quality and great service.
    • Effectively forecasts restaurant needs.
    • Shifts priorities and goals as work demands change.
    • Priorities tasks effectively to ensure most important tasks are completed on time.
    • Delegates and follows-up effectively.
    • Takes Ownership of issues or tasks and give detail update to the F&B Director or Assistant Director and the General Manager.
    • Seeks, listens and responds to Guest feedback.
    • Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
    • Is proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
    • Is proficient in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
    • Assists in planning regular and special event Menu.
    • You will adhere to Hotel's Hygiene and HACCP standards and ensure its Standard Operating Procedures and Requirements are fully met.

    Qualifications

    • Excellent reading, writing and oral proficiency in English
    • Should be able to stand under the sun for longer hours
    • Experienced in all aspects of restaurants service
    • Must be well-presented and professionally groomed at all times
    • Excellent leader and trainer with strong interpersonal skills and attention to detail
    • Ability to motivate employees to work as a team effectively and productively
    • Must possess good communication skills for dealing with diverse staff
    • Ability to coordinate and prioritize multiple tasks
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