Helpdesk Service - Dubai, United Arab Emirates - Concentrix

Helpdesk Service

Found in: Talent AE A C2 - 5 days ago

JobDescription: · Accept inbound requests via phone,chat, email and ticket queues · Record andprocess incidents and service requests according to processspecifications. · Communicate with users tounderstand issues and providesolutions. · Document and resolve incidentsaccording to ...

Facilities Assistant

Found in: DrJobEN AE A2 - 5 days ago

About Our Client · Our client is a global leader in commercial real estate services and investments. · Job Description · Facilities Support · Helpdesk Support & Assistance · Logging Maintenance & liaising with contractors · CAFM Management · Administrative duties · Front of House ...

Helpdesk Support

Found in: DrJobEN AE A2 - 10 hours ago

Minimal Requirements · Bachelor's Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. · A+ and Net+ Certification or equivalent required. · Preferred Requirements · Experience using a Ticketing s ...

Network Operations Center

Found in: DrJobEN AE A2 - 4 days ago

Day-to-Day · Monitor customer route/switch network for alarms) · Triage initial alarms and assign the incident to the appropriate priority and queue · Receive calls and tickets from Customer helpdesk · Validate accurate/complete incident information from end customer · Initial Tr ...

Network Operations Center

Found in: Talent AE A C2 - 4 days ago

Day-to-Day · Monitorcustomer route/switch network for alarms) · -Triage initial alarms and assign the incident to the appropriatepriority and queue · Receive calls and ticketsfrom Customer helpdesk · Validateaccurate/complete incident information from endcustomer · Initial Troubl ...

Facilities Engineer

Found in: DrJobEN AE A2 - 3 days ago

Provide budget costs for old or replacement plant for use in preparation of annual maintenance budgets for assigned buildings · Prioritize and ensure that help desk requests and repairs are made correctly and in a timely manner. · Ensure preventative maintenance schedules are co ...

Facilities Engineer

Found in: Talent AE A C2 - 3 days ago

Provide budget costs for old orreplacement plant for use in preparation of annual maintenancebudgets for assigned buildings · Prioritize andensure that help desk requests and repairs are made correctly andin a timely manner. · Ensure preventativemaintenance schedules are conduct ...

Customer Service

Found in: DrJobEN AE A2 - 2 days ago

Skills · • Tech Savvy (Helpdesk ticketing system, reporting system, CRM system) experience preferred · • Ability to work under pressure must be adaptable, · • Teamwork skills, Interpersonal skills. · • Solid sales and negotiation skills · • Innovative mindset and high EQ · • Grit ...

APM Support Specialist

Found in: DrJobEN AE A2 - 1 day ago

Utilize and operate the DP World CAFM & Helpdesk system. · Receive calls and determine, category, type, and response. · Enter the details of the request on the CAFM system or SharePoint. · Advise the caller of when to expect a first line of response. · Allocate/assign the request ...

Service Desk Analyst

Found in: DrJobEN AE A2 - 10 hours ago

Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Cisco products, operating system, basic networking, PCs). Manage incoming client contacts and escalations with professionalism and proactiv ...

Customer Service

Found in: Talent AE A C2 - 2 days ago

Skills · • Tech Savvy(Helpdesk ticketing system, reporting system, CRM system)experience preferred · • Ability to workunder pressure must be adaptable, · •Teamwork skills, Interpersonal skills. · •Solid sales and negotiation skills · •Innovative mindset and high EQ · • Gritand a ...

Facilities Assistant

Found in: Talent AE A C2 - 5 days ago

About OurClient · Our client is a globalleader in commercial real estate services andinvestments. · JobDescription · FacilitiesSupport · Helpdesk Support &Assistance · Logging Maintenance &liaising with contractors · CAFMManagement · Administrativeduties · Front of Houseduties · ...

APM Support Specialist

Found in: Talent AE A C2 - 1 day ago

Utilize and operate the DP World CAFM& Helpdesk system. · Receive calls anddetermine, category, type, and response. · Enterthe details of the request on the CAFM system orSharePoint. · Advise the caller of when toexpect a first line ofresponse. · Allocate/assign the request to th ...

Tier II IT Support

Found in: DrJobEN AE A2 - 4 days ago

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Alexander Technology Group, is seeking the following. Apply via Dice today · The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton ...

Tier II IT Support

Found in: Talent AE A C2 - 4 days ago

Dice is the leading career destination fortech experts at every stage of their careers. Our client, AlexanderTechnology Group, is seeking the following. Apply via Dicetoday · The Alexander Technology Group islooking for a Tier II IT Support consultant for our client inNewton. Thi ...

Support Officer

Found in: Talent AE A C2 - 6 days ago

Work closely and collaborativelywith the manager and staff as required. · Providetechnical support to the staff of theIIQAF. · Maintain regular communication with themanager and staff. · Develops code forcustomization of the software to meet the individual requirementsof the IIQA ...

Support Officer

Found in: DrJobEN AE A2 - 5 days ago

Work closely and collaboratively with the manager and staff as required. · Provide technical support to the staff of the IIQAF. · Maintain regular communication with the manager and staff. · Develops code for customization of the software to meet the individual requirements of th ...

Help Desk Specialist

Found in: Talent AE C2 - 4 days ago

Role: Ecomm Helpdesk · Location – Dubai · Contract duration – 6 months extendable to 1 year or more · Budget – 5000 AED · Notice period – Immediate Joiners · JD: · PERFORMING CALL/ TELEPHONY/ REMOTE support · Working on Emails through eCase tool · Adhere to department KPIs includ ...

Head of Technical Support

Found in: DrJobEN AE A2 - 2 days ago

Head of Technical Support at ProFinda ProFinda is now looking for a dedicated individual to join our team as the Head of Technical Support with 10 or more years of demonstrable experience leading a support team to help SaaS customers with general inquiries, resolving issues that ...

School System administrators

Found in: DrJobEN AE A2 - 1 day ago

The School Systems Administrator is required to implement, administer, support, troubleshoot, and maintain student information systems and other related school systems across the organisation. · Drive the implementation of new and updated Systems · Develop an in-depth knowledge o ...