Helpdesk Service - Dubai, United Arab Emirates - Concentrix

Helpdesk Service

2 days ago

Job Description: · Accept inbound requests via phone, chat, email and ticket queues · Record and process incidents and service requests according to process specifications. · Communicate with users to understand issues and provide solutions. · Document and resolve incidents accor ...

Helpdesk Administrator

3 days ago

**Day · - to-day operations**: · - Implement day-to-day operations assigned for the Helpdesk Administration Section to ensure compliance with the established standards and procedures. · - Serves as Team Lead for the administration and maintenance of company's IT asset including m ...

Helpdesk Executive

1 week ago

Helpdesk Executive · **Company**: · **Description**: · Helps respond to standard customer inquiries regarding the products and services the Company offers. · Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries. · Tra ...

Business Development Manager

5 days ago

**Purpose** · Responsible for the delivery and ongoing development of the company's asset and service management tools to meet operational and business development objectives. Training of operators and users across the business will be required to ensure the correct utilization a ...

Agent, Information Technology Helpdesk

1 day ago

Agent, Information Technology Helpdesk · (12078) · At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinati ...

IT Helpdesk

3 days ago

**_Job Information_**: · **_ _** · - _Provide technical support to end users for software and hardware;_ · - _Manage and resolve support tickets effectively and efficiently;_ · - _Install, configure and update equipment and software;_ · - _Collaborate with other departments to im ...

Service Desk Administrator Ii

1 day ago

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. · Today, we deliver hundreds of millions of food orders, gro ...

Helpdesk Coordinator

3 days ago

Location: Dubai · **Responsibilities**: · - Respond to all customer inquiries promptly and professionally. · - Update and manage customer databases using system. · - Provide feedback on customer service to management. · - Work collaboratively with other teams and departments. · - ...

IT Service Desk Analyst

1 week ago

**Key Accountability & Tasks**: · - Be pro-active when dealing with user issues & log all calls on BMC Helix ticketing system. · - Assist clients resolve any hardware / software related problems. · - Provide training & advice around computer equipment usage. · - Escalate more com ...

Sales Coordinator

1 week ago

**Sales Coordinator** · A manufacturing company based in Jebel Ali, Dubai is looking for a **Sales Coordinator **who is passionate about customer service and also to follow-up on the sales deals. Highly skilled in planning and maintaining customer database & keeping registers. Sh ...

IT Support

1 week ago

Looking for IT support executive · - 5 Years working experience in IT field · - Experienced in Microsoft Windows Server environment - Windows 2012 and 2016 and up · - Experienced in Microsoft Windows environment - Windows 10 · - Experienced in Microsoft Office environment - Offic ...

Store Services Associate

1 day ago

Store Services Associate(Job Number: STO002472) · Description · - Schedule, control and monitor maintenance works and other relative activities. · - Provide field support upon new store opening, renovation, uplifting and closure. · - Provide updates about the ongoing works and do ...

IT Administrator

1 week ago

**Responsibilities** · - Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers,. · - Install and upgrade computer components and software, and manage servers. · - Troubleshoot hardware and software errors by running diagnostic ...

Customer Support Representative

1 week ago

March 13, 2024 · - Posted by: admin · - Categories: · **Responsibilities**: · - Provide accurate information and assistance to customers regarding products, services, orders, billing, and technical issues. · - Troubleshoot and resolve customer complaints and concerns effectively, ...

Reward & Talent Analyst

1 week ago

Make a difference every day · The Job Opportunity · Reporting to the reward specialist, The Reward and Talent Analyst position is required to support Serco Middle East Reward and Talent departmental strategies which ensures the business develops and offers innovative solutions to ...

IT Amc- Tead Lead

1 week ago

Job Description/ Job role and Responsibilities · - Delegate duties and tasks within the IT department. · - Monitor all team members and provide necessary advice and guidance. · - Perform periodic risk assessments and initiate risk control strategies. · - Coach all team members an ...

Customer Service Representative- Arab National

3 days ago

Customer Service Representative · - Arab National (Night Shift) in Dubai - United Arab Emirates · **Experience**: 2 - 5 yrs. | Opening: 1 · **Education**: Any Graduation · **Nationality**: Any Arab National · **Industry Type**: Construction / Civil Engineering · **Salary**: AED 2 ...

IT Support Assistant

1 week ago

We are currently seeking a proactive and technically skilled IT Support Assistant to join our team. As an IT Support Assistant, you will be responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of ...

HR Manager

1 week ago

HR Manager (3-6 months Fixed Term Contract) · Make a difference every day · Your Opportunity · We are actively seeking a HR Manager who will be responsible for ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary actio ...

Customer Service Representative

1 week ago

**Job description** · Key Responsibilities and Duties: · - Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service · - Responding efficiently and accurately to customers, providing possible solutions, and ensuri ...