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    Market Insight Senior Analyst - Dubai, United Arab Emirates - The Cigna Group

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    Description

    Job Responsibilities:

    • Responsible for overseeing two of our major tracking studies - Brand Health Tracking and Net Promoter Score studies.
    • Coordinate effectively with external vendors on methodology, sampling, fieldwork progress, incentive planning, reporting, and data analysis.
    • Conduct scripting and monitor fieldwork accurately using Verint.
    • Analyze and synthesize data for writing reports.
    • Maintain and update data on Tableau dashboard.
    • Handle contract approvals and invoice processing promptly.
    • Work closely with internal stakeholders to address any inquiries on both studies.
    • Ensure research outputs are accurate and meet high standards.
    • Prepare research outputs promptly to meet the needs of internal stakeholders and senior management.
    • Effectively communicate with external vendors and internal stakeholders.
    • Collaborate with global teams across different time zones efficiently.
    • Demonstrate strong organizational skills to manage priorities and work well under pressure to meet deadlines.
    • Ability to prioritize multiple tasks and deliver within tight timelines.

    Job Requirements:

    • Minimum of 5 years of experience in health insurance or international healthcare providers.
    • Hold a degree in Statistics, Marketing, or a related field.
    • Data-driven and highly numerate.
    • Proficient in Microsoft Office, particularly PowerPoint and Excel.
    • Experience with data analytics tools such as Tableau or Verint is a plus.
    • Proficiency in English is essential due to communication with individuals from various backgrounds; knowledge of additional languages is advantageous.


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