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Associate Director Energy
Found in: DrJobEN AE A2 - 1 day ago
Edelman Dubai, United Arab EmiratesVous souhaitez un r el quilibre entre vie professionnelle et vie priv e? C est possible · Pour renforcer l quipe de d veloppement sur les p rim tres Conf Services et Change Process pour AIRBUS, nous recherchons Leader Technique d JAVA Spring et ANGULAR, pour int grer un projet au ...
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Associate Director Energy
Found in: Talent AE A C2 - 1 day ago
Edelman Dubai, United Arab EmiratesVoussouhaitez un r el quilibre entre vie professionnelle et vie priv e?C estpossible · Pourrenforcer l quipe de dveloppementsur les p rim tres Conf Services et Change Process pourAIRBUS,nous recherchons Leader Technique d JAVA Spring et ANGULAR, pourint grerunprojet au sein d une ...
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Study Director Associate
Found in: DrJobEN AE A2 - 4 days ago
Robert Walters Dubai, United Arab EmiratesRequisitos · Licenciatura/Grado en Veterinario (o en Ciencias de la Vida – Biología, Biomedicina, Química) · Mínimo 2 años de experiencia en rol similar · Catalán e Inglés (comprensión, hablado y escrito) · Eexperiencia en la realización de estudios en modelos de animales (prefer ...
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Study Director Associate
Found in: Talent AE 2A C2 - 4 days ago
Robert Walters Dubai, United Arab EmiratesRequisitos · Licenciatura/Grado en Veterinario (o en Ciencias de la Vida – Biología, Biomedicina, Química) Mínimo 2 años de experiencia en rol similar Catalán e Inglés (comprensión, hablado y escrito) Eexperiencia en la realización de estudios en modelos de animales (preferibleme ...
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Study Director Associate
Found in: Talent AE A C2 - 4 days ago
Robert Walters Dubai, United Arab EmiratesRequisitos · Licenciatura/Grado en Veterinario (oen Ciencias de la Vida – Biología,Biomedicina,Química) · Mínimo 2años de experiencia en rolsimilar · Catalán e Inglés(comprensión, hablado yescrito) · Eexperiencia en larealización de estudios en modelos de animales(preferiblemente ...
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Associate Director or Director
Found in: DrJobEN AE A2 - 18 hours ago
SimplyApply Dubai, United Arab EmiratesWhat You Will Do · The Management Consulting Associate Director and Director in Guidehouse's State and Local Government Practice leads delivery teams on high impact State & Local Government client engagements and drives business development activities. · Key activities include:Es ...
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Associate Director
Found in: DrJobEN AE A2 - 5 days ago
AECOM Dubai, United Arab EmiratesJob Description · AECOM's Middle East Rail team are currently seeking an A ssociate Director - Electrical Design with a portfolio of built work in metro's and rail to join our team in the Dubai office. · The Associate Director will be an advocate for design excellence within the ...
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Associate Director
Found in: Talent AE 2A C2 - 6 days ago
AECOM Dubai, United Arab EmiratesJob Description · AECOM's Middle East Rail team are currently seeking an A ssociate Director - Electrical Design with a portfolio of built work in metro's and rail to join our team in the Dubai office. · The Associate Director will be an advocate for design excellence within the ...
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Associate Director
Found in: Talent AE 2A C2 - 6 days ago
Ventures Middle East Dubai, United Arab EmiratesWho We AreEstablished in 2002 Ventures Middle East (VME) is an international management consulting company providing strategic business advisory services across the GCC and the wider MENA region.Since inception our multinational executive leadership team empowers clients with acc ...
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Associate Director
Found in: Talent AE C2 - 2 days ago
Client of James Douglas Middle East Dubai, United Arab Emirates Full time· Our client is a well-known large financial services organisation based in UAE. They are looking to hire multiple Associate Directors / Relationship Managers within the Private Banking division, with outstanding interpersonal skills and a driven attitude. The candidates will be ...
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Associate Director
Found in: Talent AE C2 - 2 days ago
Careem Dubai, United Arab Emirates Full timeCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation tha ...
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Associate Director
Found in: Talent AE C2 - 2 days ago
Globaleye Dubai, United Arab EmiratesJob Description · An Associate Director must be a seasoned wealth management professional who has a proven ability to build a book and advise high-net worth clients on a broad spectrum of wealth management services. · Qualifications required · Educated to degree level or equiv ...
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Associate Director
Found in: Talent AE C2 - 2 days ago
AESG Dubai, United Arab Emirates Full timeWe are headquartered in London, Singapore and Dubai, working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset ...
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Associate Director
Found in: Jobleads AE C2 - 6 days ago
Astrazeneca Dubai Dubai, United Arab EmiratesThe job posting is outdated and position may be filled · Assisting the director with planning and implementing strategies.Monitoring progress towards objectives.Assisting the director with projects and initiatives by completing assigned tasks.Monitoring activities assigned to oth ...
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Associate Director
Found in: beBee S2 AE - 4 days ago
Mace Dubai, United Arab Emirates Full timeAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strate ...
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Associate Director
Found in: DrJobEN AE A2 - 6 days ago
KPMG Dubai, United Arab EmiratesAdvising on various aspects of cyber defense/response · Leading a team of cyber defence professionals in conducting penetration testing, red/purple teaming, compromise assessments, white-box configuration reviews over a variety of hosting environments · Supporting them in the dev ...
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Associate Director
Found in: DrJobEN AE A2 - 1 day ago
careem Dubai, United Arab EmiratesWe have an opportunity available for an Accounting Manager. We are seeking an experienced finance professional who would be a working manager, reporting to the Controller to help manage and support core finance department functions. · Responsibilities include: · Management of fir ...
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Associate Director
Found in: Talent AE A C2 - 6 days ago
CAREEM Dubai, United Arab EmiratesOwn, develop and execute marketingstrategy on digital omni-channel to influence top of the funnelmetrics and drive organic growth · Enableplanning, executing, and optimizing digital marketing campaignsacross digital omnichannel including social media, displayadvertising and conte ...
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Associate Director
Found in: DrJobEN AE A2 - 2 days ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesDevelop a proper market benchmark for all ResiComm portfolio. · Strategize all leasing/sales activities with economic approach – First Responsible on ResiComm Leasing/Sales Revenue (DFC + AFRE Portfolio + Auto Showrooms). · Carry out substantive business development work to secur ...
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Associate Director
Found in: DrJobEN AE A2 - 2 days ago
Energy Jobline Dubai, United Arab EmiratesController · Job Summary: · We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader in The Materi ...
Associate Director - Dubai, United Arab Emirates - Concentrix
Description
About the job
Key Responsibilities:
• Service Delivery – achieving all key contractual SLAs
• Day to day Client management
• Lead all client and internal calls for the process, single point of contact
• Direct WFM, Training, and other shared services for optimum functioning of account
• Single point of contact for all financial decisions regarding the account
• Manage attrition and career planning of all employees within span of control
• Grow account strategically to increase the top line for the organization
• Manage and improve the profitability of the account
• Ensures continuous improvement in service delivery through Process Improvement Initiatives
Desired Skills:
• Vast experience (hands-on) in contact center/outsourcing space
• Currently a Senior Manager role (min 100HC) that can lead the operations team including Operation Managers and Team Leads. Have the capability of building a high-performance culture of inspiration and motivation.
• Can provide high-level advice on strategic planning, performance management, and continuous service quality improvement.
• Undertake the development, implementation, monitoring, and reporting of the Operations Plan to meet the goals.
• Can work with the Senior Management Team both inhouse/CNX to improve performance, service quality, processes, and information flow
• Knowledge of leading delivery with Voice business services is a mandate
• Ability to monitor efficiency parameters (seat utilization/shrinkage / attendance management/retention etc)
• Ability to work under pressure and adapt & drive the team to meet constantly changing dynamics
• Ability to manage client expectations and drive high e-Sat / VOC
• Strong financial management acumen. Understanding of P&L
• Strong understanding of contracts and key BPO dynamics governing them
• Strong customer service orientation and client management skills
• Robust experience in driving key customer metrics like NPS/ CSAT