- Mange, maintain & monitor the IT helpdesk activity.
- Develop & maintain IT performance dashboards & reports.
- IT department administration activities.
- Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive them on digital as well as physical copies.
- In liaison with project managers and stakeholders, create a project schedule, with milestones, due dates, and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
- Manage online presence on social media & websites.
- Manage meetings, calendars, and correspondence.
- Must have experience with IT helpdesk operation.
- Must have experience with dashboards, slides & report tools.
- Experience in administrative operations with excellent communication and time management skills.
- Social media management skills.
- Diploma or Higher relevant qualification in Information Technology.
- Must have ITIL Foundation and other relevant Technical certifications.
- 3-4 years' experience in Information Technology industry.
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IT Coordinator - Abu Dhabi, United Arab Emirates - United Al Saqer Group
Description
Required Skills:
Qualifications: