Sr Representative WFM Planning - Dubai, United Arab Emirates - Concentrix

Sr Representative WFM Planning

Found in: DrJobEN AE A2 - 1 day ago

About the job · Job Title: · Sr Representative WFM Planning · Job Description · Location: · PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr · Language Requirements: · Time Type: · Full time · If you are a California resident, by submitting your information, you acknowl ...

Supervisor WFM

Found in: DrJobEN AE A2 - 5 days ago

About the job · Job Title: · Supervisor, WFM · Job Description · The Supervisor WFM, will be responsible for the supervision of the Real-Time team . This position will maintain the internal policies and procedures, support operations and RTA analysts in identifying trends, provid ...

Supervisor WFM

Found in: Talent AE A C2 - 6 days ago

About the job · JobTitle: · Supervisor,WFM · JobDescription · The Supervisor WFM, will be responsible for thesupervision of the Real-Time team . This position will maintain theinternal policies and procedures, support operations and RTAanalysts in identifying trends, providing in ...

Analyst WFM Dialer

Found in: Talent AE A C2 - 23 hours ago

About thejob · Location: · PHLBridgetowne, TeraTower · SkillsRequired: · DialerAnalyst for Collection programs · Must have atleast 3-5 experience in collectionaccount · KeyResponsibilities: · Responsiblefor scheduling and planning across multiplelocations. · Responsible for team ...

HR Analyst

Found in: Talent AE A C2 - 6 days ago

KeyResponsabilities · Develop, administer andmaintain forecasts and capacity plans at various levels, includingvolume, AHT, workload, shrinkage, and other staffingelements · Report, analyse and execute againstopportunities identified from historical dataanalysis · Analyze trends ...

HR Analyst

Found in: DrJobEN AE A2 - 5 days ago

Key Responsabilities · Develop, administer and maintain forecasts and capacity plans at various levels, including volume, AHT, workload, shrinkage, and other staffing elements · Report, analyse and execute against opportunities identified from historical data analysis · Analyze t ...

HR Analyst

Found in: Talent AE 2A C2 - 6 days ago

Key Responsabilities · Develop, administer and maintain forecasts and capacity plans at various levels, including volume, AHT, workload, shrinkage, and other staffing elements · Report, analyse and execute against opportunities identified from historical data analysis · Analyze t ...

Workforce Development Specialist

Found in: Talent AE 2A C2 - 6 days ago

Proactively perform simulation and models to predict the results on the key objectives and provide intelligent insights to Operations Leaders via omni channelMaximize WFM Tool usage to reduce manual work and increase efficiency and accuracy across cross functionsPartner and colla ...

Associate Director

Found in: Talent AE A C2 - 3 days ago

About thejob · KeyResponsibilities: · •Service Delivery – achieving all key contractualSLAs · • Day to day Clientmanagement · • Lead all client andinternal calls for the process, single point ofcontact · • Direct WFM, Training, andother shared services for optimum functioning ofa ...

Associate Director

Found in: DrJobEN AE A2 - 5 days ago

About the job · Key Responsibilities: · • Service Delivery – achieving all key contractual SLAs · • Day to day Client management · • Lead all client and internal calls for the process, single point of contact · • Direct WFM, Training, and other shared services for optimum functio ...

Operations Manager II

Found in: Talent AE A C2 - 3 days ago

About the job · JobTitle: · Operations ManagerII · JobDescription · The OperationsManager II is responsible for coaching and supervising a group ofOperations Managers and/or Team Leaders. This position isresponsible for building and maintaining client relationships,meeting servic ...

Operations Manager II

Found in: DrJobEN AE A2 - 2 days ago

About the job · Job Title: · Operations Manager II · Job Description · The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting ...