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Associate Director Energy
6 days ago
Edelman Dubai, United Arab EmiratesVous souhaitez un r el quilibre entre vie professionnelle et vie priv e? C est possible · Pour renforcer l quipe de d veloppement sur les p rim tres Conf Services et Change Process pour AIRBUS, nous recherchons Leader Technique d JAVA Spring et ANGULAR, pour int grer un projet au ...
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Associate Director Energy
1 week ago
Edelman Dubai, United Arab EmiratesVoussouhaitez un r el quilibre entre vie professionnelle et vie priv e?C estpossible · Pourrenforcer l quipe de dveloppementsur les p rim tres Conf Services et Change Process pourAIRBUS,nous recherchons Leader Technique d JAVA Spring et ANGULAR, pourint grerunprojet au sein d une ...
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Study Director Associate
1 week ago
Robert Walters Dubai, United Arab EmiratesRequisitos · Licenciatura/Grado en Veterinario (oen Ciencias de la Vida – Biología,Biomedicina,Química) · Mínimo 2años de experiencia en rolsimilar · Catalán e Inglés(comprensión, hablado yescrito) · Eexperiencia en larealización de estudios en modelos de animales(preferiblemente ...
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Study Director Associate
1 day ago
Robert Walters Dubai, United Arab EmiratesRequisitos · Licenciatura/Grado en Veterinario (o en Ciencias de la Vida – Biología, Biomedicina, Química) · Mínimo 2 años de experiencia en rol similar · Catalán e Inglés (comprensión, hablado y escrito) · Eexperiencia en la realización de estudios en modelos de animales (prefer ...
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Associate Director or Director
5 days ago
SimplyApply Dubai, United Arab EmiratesWhat You Will Do · The Management Consulting Associate Director and Director in Guidehouse's State and Local Government Practice leads delivery teams on high impact State & Local Government client engagements and drives business development activities. · Key activities include:Es ...
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Associate Director or Director
4 days ago
SimplyApply Dubai, United Arab EmiratesWhat You WillDo · TheManagement Consulting Associate Director and Director inGuidehouse's State and Local Government Practice leadsdelivery teams on high impact State & Local Governmentclient engagements and drives business developmentactivities. · Key activitiesinclude:Establish ...
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Associate Director
1 day ago
Cooper White Group Dubai, United Arab EmiratesAbout: · My client, a leading bank in the UAE, is looking to expand their London office. They have a global presence with entities across the UK, Saudi Arabia, Singapore, and India. · A household name with strong leadership in place – they have made some serious recent hires for ...
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Associate Director
3 days ago
AECOM Dubai, United Arab EmiratesJob Description · AECOM's Middle East Rail team are currently seeking an A ssociate Director - Electrical Design with a portfolio of built work in metro's and rail to join our team in the Dubai office. · The Associate Director will be an advocate for design excellence within the ...
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Associate Director
23 minutes ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesDevelop a proper market benchmark for all ResiComm portfolio. · Strategize all leasing/sales activities with economic approach – First Responsible on ResiComm Leasing/Sales Revenue (DFC + AFRE Portfolio + Auto Showrooms). · Carry out substantive business development work to secur ...
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Associate Director
1 day ago
AECOM Dubai, United Arab EmiratesBachelors Degree in Electrical Engineering · Minimum 15 years experience in transit / rail and metros · Proven related professional experience in Engineering (MEP) Practice particularly with Rail assets · Experience of working on large scale projects including site experience par ...
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Associate Director
1 week ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesDevelop a proper market benchmarkfor all ResiComm portfolio. · Strategize allleasing/sales activities with economic approach – FirstResponsible on ResiComm Leasing/Sales Revenue (DFC + AFRE Portfolio+ Auto Showrooms). · Carry out substantivebusiness development work to secure new ...
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Associate Director
3 days ago
CAREEM Dubai, United Arab Emirates6-8 years of proven track record leading enterprise/agency ads sales across the MENA region · Sound understanding & experience of marketing deals, digital Ads Ecosystem for both Online & Offline experiences · Demonstrated experience designing, implementing, and enforcing cross fu ...
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IT Associate Director
5 days ago
PepsiCo Dubai, United Arab EmiratesOpen Position: Director, Business Development & Acquisition, APAC (MNC Fintech Payment Solutions Organisation) · An established MNC Fintech Payment Solutions Organisation is currently hiring for Director, Business Development & Acquisition, APAC to join the team and be based in t ...
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Associate Director
1 day ago
Robert Walters Dubai, United Arab EmiratesA hospital near Wolf Point, MT is offering a ER Registered Nurseopportunity for the ER / Emergency Department for a 13 or 26-week contract Seeking motivated individuals for additional nursing support in this department. Seeking immediate hire for a start date of April 9, 2023 · P ...
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Associate Director
2 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · Key Responsibilities: · • Service Delivery – achieving all key contractual SLAs · • Day to day Client management · • Lead all client and internal calls for the process, single point of contact · • Direct WFM, Training, and other shared services for optimum functio ...
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IT Associate Director
5 days ago
PepsiCo Dubai, United Arab EmiratesOpen Position: Director,Business Development & Acquisition, APAC (MNC FintechPayment SolutionsOrganisation) · An established MNC Fintech PaymentSolutions Organisation is currently hiring for Director, BusinessDevelopment & Acquisition, APAC to join the team and bebased in the Mal ...
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Associate Director
6 days ago
careem Dubai, United Arab EmiratesWe have an opportunity available for an Accounting Manager. We are seeking an experienced finance professional who would be a working manager, reporting to the Controller to help manage and support core finance department functions. · Responsibilities include: · Management of fir ...
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Associate Director
23 minutes ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesDevelop and implement strategic plans for real estate development projects aligned with the organization's strategy. · Conduct comprehensive market analysis to identify opportunities and assess project feasibility. · Oversee the financial aspects of development projects, includin ...
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Associate Director
23 minutes ago
Standard Chartered Bank Dubai, United Arab EmiratesOur Ideal Candidate · University Graduate · Minimum 3 years of relevant experience in serving business / commercial / corporate clients. Experience in servicing international businesses under the cross-border context is a plus. · Excellent financial analysis skills and ability to ...
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Associate Director
1 week ago
careem Dubai, United Arab EmiratesWe have an opportunity available for anAccounting Manager. We are seeking an experienced financeprofessional who would be a working manager, reporting to theController to help manage and support core finance departmentfunctions. · Responsibilitiesinclude: · Management of firm acc ...
Associate Director - Dubai, United Arab Emirates - Concentrix
Description
About thejob
KeyResponsibilities:
•Service Delivery – achieving all key contractualSLAs
• Day to day Clientmanagement
• Lead all client andinternal calls for the process, single point ofcontact
• Direct WFM, Training, andother shared services for optimum functioning ofaccount
• Single point of contact forall financial decisions regarding theaccount
• Manage attrition and careerplanning of all employees within span ofcontrol
• Grow account strategically toincrease the top line for theorganization
• Manage and improve theprofitability of the account
• Ensurescontinuous improvement in service delivery through ProcessImprovement Initiatives
DesiredSkills:
• Vast experience(hands-on) in contact center/outsourcingspace
• Currently a Senior Manager role(min 100HC) that can lead the operations team including OperationManagers and Team Leads. Have the capability of building ahigh-performance culture of inspiration andmotivation.
• Can provide high-leveladvice on strategic planning, performance management, andcontinuous service qualityimprovement.
• Undertake thedevelopment, implementation, monitoring, and reporting of theOperations Plan to meet the goals.
• Canwork with the Senior Management Team both inhouse/CNX to improveperformance, service quality, processes, and informationflow
• Knowledge of leading deliverywith Voice business services is amandate
• Ability to monitor efficiencyparameters (seat utilization/shrinkage / attendancemanagement/retention etc)
• Ability towork under pressure and adapt & drive the team to meetconstantly changing dynamics
• Abilityto manage client expectations and drive high e-Sat / VOC
•Strong financial management acumen. Understanding ofP&L
• Strong understanding ofcontracts and key BPO dynamics governingthem
• Strong customer serviceorientation and client managementskills
• Robust experience in drivingkey customer metrics like NPS/ CSAT