- Consistently offers professional, engaging and friendly service
- Representing Fairmont values and service promises
- Evaluating group requests
- Determine group rates based on evaluation with support of DOS
- Sending proposals/contracts
- Regular follow ups to ensure highest possible conversion
- Handles negotiations to ensure maximization of revenue income
- Site Inspections to show case the property
- Entertainments (when group request involved)
- Update on lead status for all necessary meetings and report
- Constant communication with field sales team
- Preparation of monthly production reports
- Excellent communication skills (verbal and written).
- Professional presentation skills (site inspections).
- Understanding of Group operations (arrival procedures, meeting requirements, etc).
- Knowledge and experience with Microsoft Office is mandatory.
- Previous experience in MICE is an advantage.
- Team player with supportive attitude.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Highly responsible and reliable.
- Experience in luxury hotel segment (5*).
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Senior Sales Manager - Dubai, United Arab Emirates - Accor- North & Central America
Description
Qualifications
Previous Sales experience required.