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    Sales Manager - Dubai, United Arab Emirates - Swissôtel Al Maqam Makkah

    Swissôtel Al Maqam Makkah
    Swissôtel Al Maqam Makkah Dubai, United Arab Emirates

    6 days ago

    Default job background
    Description
    • Consistently offer professional, friendly and engaging service.
    • Ensure prompt and courteous service is extended to both internal and external customers.
    • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
    • Solicit group, transient and/or banquet business through action plan preparation and execution.
    • Establish parameters, quotes and negotiate prices, confirming by written contracts.
    • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
    • Maintain accounts, contact, activity and business details within the appropriate software applications.
    • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied.
    • Prepare weekly, monthly, quarterly and annual reports, as required.
    • Balance operational, administrative and Colleague needs.
    • Follow departmental policies and procedures.
    • Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
    • Follows all policies and procedures ascertained by the hotel.

    Qualifications

    • Previous Sales experience required
    • Computer literate in Microsoft Window applications required.
    • Excellent communication skills, both written and verbal required.
    • Strong interpersonal and problem solving abilities.
    • Highly responsible & reliable.
    • Ability to focus attention on guest needs, remaining calm and courteous at all times.
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