- Coordinate with differentproviders to ensure high quality ofservice.
- Respond inbound and outbound telephone/ e-mail Customer / Partners inquiries and ensure call qualitymonitoring.
- Follow the complaints &escalation management process and log in complaints with action& resolution in the system / tools provided by thecompany
- Ensure proper system related tasks ascreating files and Service Providers updates on theportal
- Record tasks in the productivity file,share with management and ensure reaching the level of productivityassigned
- Follow the internal processes andguidelines to ensure reaching the Operational KPIs (Quantity andQuality) and the attendance KPIs
- Requestfeedback in relation to the performed tasks and discuss with TeamLeader the monthly scorecard results
- Monitordaily activities as per the communicated Service Level Agreement,create reports / statistics / analysis and report anydeviation
- Attend training sessions as requestedand participate in the departmental activities in accordance withthe monthly schedule
- Attend internal meetingsrelated to the job as per the internalrequirements
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Chief Operations Officer
4 days ago
CHARTERHOUSE MIDDLE EAST Dubai, United Arab EmiratesCom base na poltica Recursos Humanos de promover a mobilidade e desenvolvimentodos colaboradores, pretendemos identificar, atrav s de recrutamentointerno, um profissional para assumir fun es como Enfermeiro deBloco Operat rio (m/f), no Hospital CUF · Quais as principais responsab ...
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Chief Operations Officer
4 days ago
CHARTERHOUSE MIDDLE EAST Dubai, United Arab EmiratesCom base na pol tica Recursos Humanos de promover a mobilidade e desenvolvimento dos colaboradores, pretendemos identificar, atrav s de recrutamento interno, um profissional para assumir fun es como Enfermeiro de Bloco Operat rio (m/f), no Hospital CUF · Quais as principais resp ...
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Operation Officer
2 days ago
Big Elephant Property Maintenance Dubai, United Arab EmiratesWe are looking for a qualified and innovative operations officer. · The ideal applicant should demonstrate advanced operational competency and excellent managerial skills. Have vast operations management experience. Strong and pleasant people skill is a must. · - Improving busine ...
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Operation Officer
2 days ago
SOLICO CONTRACTING CO LLC Dubai, United Arab EmiratesWe are looking to hire an **operations officer** with a **minimum of 5 years' experience** from a facility management company in the UAE. · *Bachelors Degree or Equivalent · **Salary**: From AED3,000.00 per month ...
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Operation Officer
2 days ago
Boulevard One Fashions Dubai, United Arab EmiratesHaving Family Visa will be Prioritize · Graduated College in U.A.E. is a plus · Knowledge in E-commerce website is a plus · Knowledge in Photoshop and Social Media Marketing is a plus · **Job Description**: · - Maintains Monthly Inventory Stocks Report · - Coordinate to the Compa ...
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Operations Officer
2 days ago
Allianz Partners Dubai, United Arab EmiratesWe are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health ...
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Operation and Marketing Officer
1 day ago
Handy Fix Dubai, United Arab EmiratesMarketing Operations Officer Job Responsibilities: · - Markets the work by managing staff, developing marketing plans, maintaining response operations, and maintaining work quality. · - Recruits select, and on boards; maintains a safe and secure work environment; and develop pers ...
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Office/operations Manager
7 hours ago
Quanterra Group Dubai, United Arab EmiratesWe are seeking an experienced and highly skilled Office Manager/Operations Manager to join the family office of an influential Emirati leader based in Dubai. The family office oversees a diverse portfolio of hotel investments, properties, and related ventures. The Office Manager ...
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Sales & Operation Officer
2 days ago
Apt Resources Dubai, United Arab Emirates**SALES & OPERATION OFFICER**: · **Job ID **:1981 · **Location **:Dubai - United Arab Emirates · **Industry **:Retailing · **Functional Area **:Garments / Fashion / Merchandising · AED 5,000.00 · **Other Benefits **:will be discuss during the interview · **GCC Driving License **: ...
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Admin and Operations Officer
1 day ago
Layan Real Estate LLC Dubai, United Arab Emirates**Job description** · **JOB PURPOSE** · To co ordinate, facilitate the administrative and operational formalities for all employees as well as company procedures. And to ensure compliance with both the ministry guidelines and the company guidelines. Also, to handle the office dai ...
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Officer - Wps Operations
7 hours ago
Al Rostamani International Exchange LLC Dubai, United Arab EmiratesEvery employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has ...
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Chief Operating Officer
1 day ago
Helion Ventures Investment Ltd. Dubai, United Arab EmiratesWe are looking for an active **Chief Operating Officer, **who will provide management, leadership and vision to ensure the organization meets its short-term and long-term objectives. They should be able to create enduring policies, and a company culture that strengthens operation ...
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Chief Operating Officer
2 days ago
Jobs for Humanity Dubai, United Arab EmiratesCompany Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Ha ...
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Chief Operating Officer
2 days ago
Dubai Herbal & Treatment Centre Dubai, United Arab Emirates**(UAE Nationals are encouraged to apply)**: · We are hiring a visionary COO for overseeing the day-to-day administrative and operational functions of the business and to ensure an excellent customer experience at Dubai Herbal & Treatment Centre based in UAE. · Dubai Herbal and T ...
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Client Operation Officer
7 hours ago
Binghatti Holdings Dubai, United Arab EmiratesJob Purpose: · Negotiates and prepares lease agreements leads property improvement projects and assists with the acquisition and disposition of property. · Ability to commute/relocate: · - Dubai: Reliably commute or planning to relocate before starting work (required) ...
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Relationship Officer-operations
2 days ago
Flying Colour Business Setup Services Dubai, United Arab Emirates**Responsibilities**: · - Build sustainable relationships and trust with clients accounts through open and interactive communication. · - Provide accurate, valid and complete information by using the right methods/tools. · - Will Be responsible to handle 60-70 client profiles. · ...
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Chief Operating Officer
2 days ago
servicemycar Dubai, United Arab EmiratesWere looking to hire and Experienced COO immediately. COO will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction, and manage marketing initiatives. · The COO will assist in compiling the company's budget, and employ strategies to s ...
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Bank Operations Officer
1 day ago
Huspy Dubai, United Arab Emirates**About us**: · **Huspy is a proptech startup solving two of the biggest challenges in the home buying journey: home financing and home search. **As we shape the future of home buying, we are helping customers secure mortgages and find the home they want quicker, at a more afford ...
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HR Officer/operations Manager
2 days ago
SK group solution Dubai, United Arab EmiratesUrgently hiring · - HR Officer · - Operations Manager · - Finance Manager · Qualifications: · - Has minimum of 5 years experience in uae · - holding valid uae driving license with own car · - Bachelor or mastetar degree graduate · - must 30 years above age · - Preferably has expe ...
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Officer - Central Operations Job
2 days ago
National Bank of Fujairah Dubai, United Arab EmiratesOfficer - Central Operations Job · **Work location**: Dubai · **Job Purpose** · To provide back office operational support with a view to achieving timely and accurate delivery of service in line with bank's laid down procedures, polices and service level agreements. · **Key Acco ...