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    IT Support Specialist - Dubai, United Arab Emirates - Dice

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    Description

    These skills will help you succeed in thisposition:

    • Minimum of 8years' experience testing both hardware and software,ensuring that systems are functioningproperly.
    • Minimum of 5 years'experience utilizing Jira (or similar service platform) to manageand respond to support tickets fromusers.
    • Minimum of 3 years' experiencesupporting special IT projects and managing their end-to-endlifecycle.
    • Ability to prioritize and completeassignments independently, meet deadlines, and manage multiplechanging priorities in a dynamic workenvironment.
    • Ability to support multipleprojects at the same time, each with their own unique set ofrequirements and needs.
    • Ability to be flexibleand react appropriately to changing job assignments, workenvironments, and work locations.
    • Consistentlydemonstrates a positive, supportive, and constructive attitude withboth internal and external customers as well aspeers.
    • Ability to write technical documentationand plain language documentation dependent onaudience.
    • Self-motivated, task-driven, and ableto quickly learn new skills.

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