Jobs
>
Dubai

    Sales Customer Service Executive - Dubai, United Arab Emirates - PrecisionHire Solutions

    Default job background
    Description
    Answer inbound calls promptly andprofessionally, addressing customer inquiries, concerns, andrequests with accuracy and empathy.

    Makeoutbound calls to follow up on customer inquiries, resolve issues,or provide additional information asneeded.

    Provide accurate and timelyinformation to customers regarding products, services, andpromotions.

    Document all interactions withcustomers accurately and thoroughly in the designated CRMsystem.

    Assist in membership sales inquiriesthrough any channel (website, social media, phone,etc.)

    Book all member appointments for thepreferred club in the designated CRMsystem.

    Manage membership renewals and offerupgrade and upsell options tocustomers.

    Regularly do member service callsto ensure service quality and ensure resolution of queries withintheir scope.

    Collaborate with other teammembers and departments to resolve complex customer issues andescalate unresolved matters to the appropriate level ofmanagement.

    Meet or exceed individual and teamperformance targets, including membership sales and renewals, callquality, productivity, and customer satisfactionmetrics.

    Continuously strive to improveknowledge of products, services, and procedures through ongoingtraining and development initiatives.

    Adhereto company policies, procedures, and compliance requirements at alltimes.


    Qualifications
    Answerinbound calls promptly and professionally, addressing customerinquiries, concerns, and requests with accuracy andempathy.

    Make outbound calls to follow up oncustomer inquiries, resolve issues, or provide additionalinformation as needed.

    Provide accurate andtimely information to customers regarding products, services, andpromotions.

    Document all interactions withcustomers accurately and thoroughly in the designated CRMsystem.

    Assist in membership sales inquiriesthrough any channel (website, social media, phone,etc.)

    Book all member appointments for thepreferred club in the designated CRMsystem.

    Manage membership renewals and offerupgrade and upsell options tocustomers.

    Regularly do member service callsto ensure service quality and ensure resolution of queries withintheir scope.

    Collaborate with other teammembers and departments to resolve complex customer issues andescalate unresolved matters to the appropriate level ofmanagement.

    Meet or exceed individual and teamperformance targets, including membership sales and renewals, callquality, productivity, and customer satisfactionmetrics.

    Continuously strive to improveknowledge of products, services, and procedures through ongoingtraining and development initiatives.

    Adhereto company policies, procedures, and compliance requirements at alltimes.


  • Community Development Authority Dubai, United Arab Emirates

    أهداف الوظيفة · الرد على استفسارات المتعاملين بخصوص الخدمات المقدمة من الهيئة وفقاً للحالات واستلام وتسجيل طلباتهم بهدف تقديم الخدمات والمتابعة اللاحقة للتأكد من توفير متطلباتهم وفقاً للسياسات والمعايير المعتمدة. · المسؤوليات والواجبات التشغيلية · 1. استلام وتسجيل طلبات المتعاملي ...

  • Hamdan Bin Mohammed University

    Services Executive

    1 week ago


    Hamdan Bin Mohammed University Dubai, United Arab Emirates

    The Services Executive shall be responsible for timely completion of day-to-day service requests received from various Divisions/Departments across HBMSU. · Main roles & responsibilities · - Promote the building facilities (classrooms, meeting rooms, auditorium, etc.) for leasing ...

  • جامعة حمدان بن محمد الذكية

    Services Executive

    1 week ago


    جامعة حمدان بن محمد الذكية Dubai, United Arab Emirates

    The Services Executive shall be responsible for timely completion of day-to-day service requests received from various Divisions/Departments across HBMSU. · - Main roles & responsibilities · - Promote the building facilities (classrooms, meeting rooms, auditorium, etc.) for leasi ...


  • Connecting Minds Dubai, United Arab Emirates

    The Role · Field Service Executive / Dealer Development Executive - OEM Automotive Our client is a leading player in the Automobile OEM Sector, dedicated to delivering high-quality products and services to customers, they are currently seeking a motivated and experienced individu ...


  • Detailing Experts Company Dubai, United Arab Emirates

    Arabic Female - Customer Service Executive - Detailing Auto Car Care · Location : Dubai · - Young and Energetic · - Good command in English · - Must have experience in Automotive Service Advisory - Detailing will be an advantage · - at least 3 yrs of Experience · - must be availa ...


  • Agile Consultants Dubai, United Arab Emirates

    Services**Service Development Executive**: · **Location**:Dubai · - **Salary**:AED 10, ,500 · - *** · **Job Code**: 202/001/231 · - **Industry**: Automotive**Responsibilities**: · **Dealer Monthly Business Performance Monitor**: · - Monitor service intake and parts sales performa ...


  • Meridian IT Solutions Dubai, United Arab Emirates

    As an Client Service Executive at Meridian, you will be responsible for understanding and pre-empting client needs and distill their requirements to an effective creative brief. The creative brief when fed to the creative team should enable the ideation, development and execution ...


  • Junior Couture Dubai, United Arab Emirates

    A customer service executive supports customers by providing helpful information, answering questions, and responding to complaints. · **Responsibilities** · **Job Requirements** · High School/ Diploma · **Salary**: Up to AED5,000.00 per month · Application Question(s): · - Do yo ...


  • Legends Accounting Services Dubai, United Arab Emirates

    Role: Corporate Service Executive · Profile: We are looking for a goal oriented professional who is able to work with all levels of an organization and also, who has hands on experience in company formation at UAE. Perform the job independently and also as a part of the team. · R ...


  • Apt Resources Dubai, United Arab Emirates

    **CUSTOMER SERVICE EXECUTIVE**: · **Job ID **:1532 · **Location **:Dubai - United Arab Emirates · **Industry **:Fertilizers / Pesticides · **Functional Area **:Customer Service / Telecalling · AED 3, ,000.00 · **Other Benefits **:annual tickets, medical reimbursements etc · **GCC ...


  • Duserve Dubai, United Arab Emirates

    **JOB SUMMARY / PURPOSE** · To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/servi ...


  • Saif Belhasa Holding L L C Dubai, United Arab Emirates

    We are looking for a qualified Customer Executive who will offer excellent customer service support. The Customer Support Representative will ensure that a standardized level of service is maintained for all customers. · **Responsibilities**: · - Giving complete information to al ...


  • Hilton Dubai, United Arab Emirates

    Guest Service Executive (UAE Nationals preferred) · A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. · **What will I be doi ...


  • Intergrande BKC Group of Company Dubai, United Arab Emirates

    A Company in Dubai looking for Customer Service Executive - Nepal Speaking candidates preferred. ...


  • Oliv Dubai, United Arab Emirates

    We are seeking an Account Executive to oversee key client brands and projects. As an Account Executive, you will be responsible for managing client relationships, receiving client briefs, and briefing the creative team. Your role will involve coordinating and completing projects ...


  • Seekers Consultancy Dubai, United Arab Emirates

    Customer Service Executive - Freight Forwarding/Shipping · Location - Jebel Ali · Minimum 2 years of work experience in freight forwarding company · **Salary**: AED4, AED4,500.00 per month · **Experience**: · - customer service: 2 years (required) ...


  • Logic Utilities District Cooling Services LLC Dubai, United Arab Emirates

    **The Customer Service Executive's task is to ensure a smooth operation of the Logic Utility's customer and client interactions in close coordination with the internal Technical and Accounting Department.** · **Job Types**: Full-time, Permanent · **Salary**: AED5, AED6,000.00 per ...


  • Dubai Pet food (The Pet Shop Megastore) Dubai, United Arab Emirates

    **Job Brief** · We are looking for a result-driven Senior Customer Service Executive who is responsible to answer customer complaints and effectively deescalates altercations over the phone, resulting in customer satisfaction improvement. Ensure delivery of excellent customer ser ...


  • Oracle Dubai, United Arab Emirates

    Services Account Executive - UAE-230001MZ · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · **Responsibilities**: · - Contribute towards accelerating growth and exceeding customer expectations. · - Execution ...


  • Namisher Technologies Dubai, United Arab Emirates

    **Roles and Responsibilities** · - Telecalling existing and new customers to sell our services · - Finding the database sourcing from the market · - Cold calling to generate the leads and projects. · - Answering questions about services or the company · - Generate new business an ...