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    Technical Advisor TA - Dubai, United Arab Emirates - Talent Pal

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    Description
    Responsibilities:
    • Handling customer inquiries
    • Providing technical support to customers, engineers, service stations, and the sales department
    • Sharing service information
    • Ensuring compliance with safety regulations
    • Creating quotes for upgrades, services, and non-standard solutions
    • Proactively assisting customers with crane upgrades
    • Supporting warranty and goodwill cases
    • Coordinating service attendances
    • Managing projects
    • Issuing and reviewing stage invoices
    • Scheduling engineers' assignments
    • Preparing project-specific documentation
    • Monitoring and collecting outstanding payments
    • Being on call during weekends and holidays
    • Reviewing and following up on work reports
    • Reviewing and approving hour reports
    • Organizing project-related documentation
    • Assisting with commissioning jobs
    • Utilizing internal software effectively

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