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    Technical Support Advisor - Dubai, United Arab Emirates - Concentrix

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    Description

    About the job

    Are youlooking for a career change with a forward-thinking globalorganization?

    We're on the lookout forFinnish-speaking Technical Support Advisorsto join our team in Benalmadena,Malaga.

    Career growth andpersonal development

    We'll give you all the training,cutting-edge technologies, and the continuing supportyou'll need to succeed.

    At Concentrix +Webhelp, there's real career and personalgrowth potential. In fact, about 80% of our managers and leadershave been promoted from within That's why we offer arange of FREE Learning and Leadership Development programs designedto set you on your way to the kind of career you'vealways envisioned.

    What you will do in thisrole

    As aTechnical Support Advisor on our team,you will:

    Run remotediagnostics and provide technical support related to servers,blades and various software applications (Windows, Linux, VMWare,etc.) for business customers. The support is multi-channel (phone,e-mail or chat)

    Answer questions aboutinstallation, operation, configuration, customization, performance,and usage of assigned products

    Verify warrantyentitlement and determine appropriate action

    -Support in any additional task, related to theservice

    Concentrix + Webhelp is a greatmatch if you:

    Have a proficient level of Finnish andadvanced level of English

    Have experience insoftware support

    Have good knowledge of WindowsOperating System

    Are willing to learn and applynew technologies

    Have a strong ability incommunication

    If you feel youdon't check every box, we encourage you to apply anyway.We'll do our best to match you with the right job, whetherit's this or another role.

    What's in it foryou

    In thisrole, we offer benefits that help you support your uniquelifestyle:

    Full time 39hours/week contract: rotative Monday to Friday 08:00 to18:00

    Salary: euros gross/year + up to2.400 euros gross/year in bonus

    Great officelocation in Benalmadena, Malaga

    Bring-a-friend(referral) bonus opportunities - Multicultural and dynamicenvironment

    Career development programs andspecialized courses



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