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    Partner Support Advisor - Dubai, United Arab Emirates - Property Finder Group

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    Description
    • Serves customers by providingproduct and service information and resolving product and serviceproblems.
    • Promptly respond to customerquestions submitted via email, chat, phone or any otherchannels.
    • Builds and maintains businessrelationships with our internal and external customers by providingprompt and accurate service so as to promote customer loyalty andretention.
    • Ensures performance goals are beingmet consistently based on qualitystandards.
    • Support the team members and providetraining on best practices.
    • Act as a subjectmatter expert to effectively partner with customers and departmentsacross Property Finder to achieve desired outcomes by clarifyingneeds and providing appropriate solutions.
    • Bean exceptional problem solver, maintaining knowledge of our agiletechnology and being able to use multiple systems and applicationsinterchangeably.
    • Demonstrate a thoroughknowledge of policies, procedures and interrelationships for thearea of responsibility.
    • Exercise a fair degreeof independent decision making and action in the performance ofassigned tasks and duties.
    • Make recommendationswhen policies and procedures need modification when problemsarise.


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